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Sellers getting penalized( with account deactivation) due to Amazons internal delays
Amazons frequent account verifications, random triggers..thats fine but why the sellers are getting a hit on their business when they are complying with their policies 100% and timely as recently our account has been deactivated just because Amazon team is taking more than Amazons internally defined service levels to avoid account deactivation? what is the fault of seller here? it has been more than 5 business days, the team is reviewing the submitted information ..sure but why hitting the business with account deactivation when you are still not reached any conclusion, their "Call Me Now" reps agree that seller is not at fault and agree that the delay is due to the internal backlog...fine but what is the sellers fault? how the sellers are supposed to grow their business when their business is put to a halt due to internal inefficiencies. It is really frustrating when businesses put their effort, sweat and money but feel helpless and disappointed because of the treatment they are getting. we respect the policies and have always complied with the policies but getting penalized with likes of account deactivations because their internal team has a backlog to clear and couldn't respond timely to submitted information against their generated trigger is unjust and unfair.
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