Certificate of Insurance keeps being rejected
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Seller_UouRtfrE03PjU

Certificate of Insurance keeps being rejected

Certificate of Insurance keeps being rejected. It is the SAME certificate as last year with updated dates. I keep going back and forth with my insurance agent, it is correct.

CASE 14988531931

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Steve_Amazon

Hi @Seller_UouRtfrE03PjU,

Steve from Amazon here, thank you for reaching out. I have reviewed the latest case 15051228061 and see that it has been advised that Amazon is listed on your insurance policy as a Certificate Holder however needs to be listed as an Additional Insured. This is the reason for the rejection. Please work with your insurance provider to make the necessary changes and resubmit the COI.

Below are all the requirements for commercial liability insurance:

1. The insurance policy type can be either commercial general, umbrella, or excess liability and be occurrence based, except for certain product categories that are outlined in the Frequently asked questions;

2. The policy limit must be at least USD 1 million per occurrence and in aggregate, and cover liabilities caused by or occurring in conjunction with your business operations, including products, products/completed operations and bodily injury;

3. The deductible for any policy(ies) must not be greater than $10,000. Any deductible amount must be listed on your Certificate of Insurance;

4. The policy must cover all sales from products you have listed on the Amazon.com store;

5. The policy must name "Amazon.com Services LLC and its affiliates and assignees" as additional insureds;

6. Except for single-member LLCs, your insured name must match the “legal entity” name you provided to Amazon in your Account Info. For single member LLCs, where your legal entity name is different than the name you publicly use to identify your business (“trade name,” “doing business as,” or “DBA”), it is also acceptable for your insured name to match your trade name;

7. Your insurance provider must have global claim handling capability and a financial rating of S&P A- and/or AM Best A- or better (if S&P or AM best is not valid or used in the country where you are required to obtain insurance, a local equivalent is allowed);

8. The policy must be completed in its entirety and signed; and

9. Your insurance provider must give Amazon at least 30 days’ notice of cancellation, modification, or nonrenewal.

Please let me know if there are any other questions here.

Thanks,

Steve

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