Countries
Read onlyI has 101 dollars in my account and my accounted was deactivated months ago. I filed an appeal to get my payments. and amazon said you should try to reactivate your account. I filed appeal toreactivate my account but after review completion I was told that appeal has been rejected. but I had some balance in my account all os sudden my dashboard started showing zero balance. can anyone help me in this?
You'll have to get your account reactivated first and the violations appealed before you can get a funds disbursement.
If you post your original performance notification you received and the documentation you sent in for your appeal here, someone might be able to help you out with where you went wrong.
Hello @Seller_YUQ1VhKearEjz,
Thank you for posting your concerns with your funds.
When it comes to the release of funds, I would direct you to our funds withholding policy page for more information:
If we find that you have engaged in deceptive, fraudulent, or illegal activity, have abused our systems, or repeatedly violated our policies that protect our customers and sellers, we may withhold some or all funds in your account. Examples of deceptive, fraudulent, or illegal activities include, but are not limited to: falsifying or misrepresenting your identity, violating Amazon’s anti-counterfeit policy, or submitting forged documents to Amazon.
You'll have to get your account reactivated first and the violations appealed before you can get a funds disbursement.
If you post your original performance notification you received and the documentation you sent in for your appeal here
As mentioned by @Seller_7LrAV0m5llaI7, depending on the situation funds may not be eligible for release, or the issue needs to be resolved first. So we can best assist and offer guidance on your situation, I would also ask that you provide your original deactivation notice that includes the reason and requested actions or information.
Pleas ensure that when providing updates, screenshots or notifications that you remove personal information.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.