Shipping Return address - can't get no satisfaction
By default, Amazon sets your ship-from to your legal company name. At best this is awkward.... 123 MyCompany LLC dba MyBrand.
The work around is to setup a ship-from location. MyBrand, 123 SomeStreet, Somewhere, State, 12345.
I've done that. Still some random percentage of my orders ship from 123 MyCompanyLLC dba MyBrand. Some ship from MyBrand.
I don't see any rhyme or reason to this other than something ignores the settings. It generates double the number of SCAN forms for the post office which is annoying. It's a messy presentation on the label as well. The customer has no idea what the legal name of the company is, they only know the brand.
Anyone else have this issue and did you solve it?
Shipping Return address - can't get no satisfaction
By default, Amazon sets your ship-from to your legal company name. At best this is awkward.... 123 MyCompany LLC dba MyBrand.
The work around is to setup a ship-from location. MyBrand, 123 SomeStreet, Somewhere, State, 12345.
I've done that. Still some random percentage of my orders ship from 123 MyCompanyLLC dba MyBrand. Some ship from MyBrand.
I don't see any rhyme or reason to this other than something ignores the settings. It generates double the number of SCAN forms for the post office which is annoying. It's a messy presentation on the label as well. The customer has no idea what the legal name of the company is, they only know the brand.
Anyone else have this issue and did you solve it?
3 replies
TaylorR_Amazon
Hi @Seller_QLZr8uEgTaJjO, thank you for posting! Have you double checked your default shipping address? If so, I would recommend reaching out to Seller Support. Let me know that case ID if you do. Have a great weekend!
Shipping Return address - can't get no satisfaction
By default, Amazon sets your ship-from to your legal company name. At best this is awkward.... 123 MyCompany LLC dba MyBrand.
The work around is to setup a ship-from location. MyBrand, 123 SomeStreet, Somewhere, State, 12345.
I've done that. Still some random percentage of my orders ship from 123 MyCompanyLLC dba MyBrand. Some ship from MyBrand.
I don't see any rhyme or reason to this other than something ignores the settings. It generates double the number of SCAN forms for the post office which is annoying. It's a messy presentation on the label as well. The customer has no idea what the legal name of the company is, they only know the brand.
Anyone else have this issue and did you solve it?
Shipping Return address - can't get no satisfaction
By default, Amazon sets your ship-from to your legal company name. At best this is awkward.... 123 MyCompany LLC dba MyBrand.
The work around is to setup a ship-from location. MyBrand, 123 SomeStreet, Somewhere, State, 12345.
I've done that. Still some random percentage of my orders ship from 123 MyCompanyLLC dba MyBrand. Some ship from MyBrand.
I don't see any rhyme or reason to this other than something ignores the settings. It generates double the number of SCAN forms for the post office which is annoying. It's a messy presentation on the label as well. The customer has no idea what the legal name of the company is, they only know the brand.
Anyone else have this issue and did you solve it?
Shipping Return address - can't get no satisfaction
By default, Amazon sets your ship-from to your legal company name. At best this is awkward.... 123 MyCompany LLC dba MyBrand.
The work around is to setup a ship-from location. MyBrand, 123 SomeStreet, Somewhere, State, 12345.
I've done that. Still some random percentage of my orders ship from 123 MyCompanyLLC dba MyBrand. Some ship from MyBrand.
I don't see any rhyme or reason to this other than something ignores the settings. It generates double the number of SCAN forms for the post office which is annoying. It's a messy presentation on the label as well. The customer has no idea what the legal name of the company is, they only know the brand.
Anyone else have this issue and did you solve it?
3 replies
3 replies
TaylorR_Amazon
Hi @Seller_QLZr8uEgTaJjO, thank you for posting! Have you double checked your default shipping address? If so, I would recommend reaching out to Seller Support. Let me know that case ID if you do. Have a great weekend!
TaylorR_Amazon
Hi @Seller_QLZr8uEgTaJjO, thank you for posting! Have you double checked your default shipping address? If so, I would recommend reaching out to Seller Support. Let me know that case ID if you do. Have a great weekend!
TaylorR_Amazon
Hi @Seller_QLZr8uEgTaJjO, thank you for posting! Have you double checked your default shipping address? If so, I would recommend reaching out to Seller Support. Let me know that case ID if you do. Have a great weekend!
