support phone number?
is there a seller support phone number? I have been trying for a week to sign up for professional seller account and start selling. however, my account says deactivated. there are no issues and a healthy score so there is an error somewhere. i am trying to get this resolved so I can start selling. how do I get in touch with a support to resolve my deactivated account issue?
3 replies
Seller_rI7BZIczK8iAC
No.
Copy and paste here your deactivation message from Amazon for further help.
Seller_OvL8C4BJWiuS9
It's probably a verification step. Did they ask you to provide a piped utility bill? Check your performance notifications.
Emet_Amazon
Hello @Seller_1wQSYSpDrniBQ
Thank you for posting your concerns with your account.
As it sounds like you were trying to upgrade to a professional account, the feature of making a phone call may not be available. Typically in these situations we advise creating a case for additional communication. If you have done so, can you provide your related case ID for further review?
As noted by @Seller_rI7BZIczK8iAC, can you provide your original notification or related information so we can better identify your specific concerns to offer guidance?
Finally as @Seller_OvL8C4BJWiuS9 inquired, was this associated to the seller identity verification including a request for a utility bill or business license? If you have no notifications or communication, I would ask that you provide a screenshot of the lack of information to be raised with the appropriate teams.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
