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Seller_u2wQYF72BPF2b

Case 16900288131 and 16900194101: Seller wallet, are you guys gonna wokring on this or not? letting seller wait without a deadline is SPS and AMAZON internal team favorite?

Submitted bank statement document to verify deposit method. However, AMAZON declined and sent a performance notification requested for company charter and proof of address, link notification: https://sellercentral.amazon.com/performance/notifications/bf0f02f0-35b2-3f9d-9320-c021de3c657b.

The notification asked seller to submit the 2 above documents via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render. However, they are stupid enough to not check the link prior sending out, the link is not accessible by seller

Opened cases 16900288131 and 16900194101 to ask why the link is not accessible, but Amazons associates continue to be so responsible and leave the case with no response.

Note:

The seller has been submitted the bank statement multiples times, and amazon did sent several notification request for submission of company charter and proof of address. Always, these notification requested seller to submit these document via some stupid link that are not accessible by seller. In total, 6 notification was sent, required for submissions of the documents via the link provided, but how ironically these 6 submissions links are all can not be accessed by seller. Seller opened 3 cases already to informed AMAZON about their stupid link does not work, however all was left abandon and eventually solved nothing. The issue has been going on nearly 3months. The SPS team at first, amazingly charmingly accused seller of lying for not being able to access the link provided until the seller provided screenshot as proof. Then they transferred the case to some internal team for weeks, and so helpfully, after weeks of waiting, seller finally got the response from internal team saying that they are not responsible for these issue and deny to solves these problems and closed the case. Case ID: 16745611481 . What an amazing support

AMAZON is doing such an amazing job of making the same mistake for 6 times without realizing their issue and continues blaming this on seller. Who give a f**king care about these seller, AMAZON link does not work, Seller endure the consequences - stupid sellers. We, as the SPS team from AMAZON, gonna just support you when we are happy, it just 3 months that your problem has not been solved yet. So seller, we just have not solved your issue in just 3 month so far, we "kindly request you to wait for a response", probably we gonna take month to respond, and surely well will deny to solve this issue simply by saying this is not our responsible to handle or we gonna blame this fault on you - stupid seller.

Below are the 6 notifications and link for submission of your document - sellers, but probably you wont able to access seller, and AMAZON gonna send you another 600, cause we love to see you suffer while taking your money :))). Kindly wait for another 600 notifications.

  • Notification 1: https://sellercentral.amazon.com/performance/notifications/34b71a28-50cd-3a19-9a43-4dd2bb0b3bb6 . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 2: https://sellercentral.amazon.com/performance/notifications/97192228-3a7c-329a-8af9-d684eeca01ac . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 3: https://sellercentral.amazon.com/performance/notifications/0689ffc9-8a6c-3ddd-b0e3-83531d728b0d . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 4: https://sellercentral.amazon.com/performance/notifications/9b63bc70-b3b7-324a-ab70-a3c3f68d66bd . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 5: https://sellercentral.amazon.com/performance/notifications/bf0f02f0-35b2-3f9d-9320-c021de3c657b. Requested seller summited these document via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render
  • Notification 6: https://sellercentral.amazon.com/performance/notifications/849cf68f-a9f9-4804-87f3-409f18875868. Requested seller summited these document via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render

@Micah_Amazon, @Quincy_Amazon, @Connor_Amazon, please confirm will AMAZON need these document to verify the deposit method or not, if you do pls provide a mean for seller to submit instead of spamming seller's email box like this.

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3 replies
Tags:Verification
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user profile
Seller_u2wQYF72BPF2b

Case 16900288131 and 16900194101: Seller wallet, are you guys gonna wokring on this or not? letting seller wait without a deadline is SPS and AMAZON internal team favorite?

Submitted bank statement document to verify deposit method. However, AMAZON declined and sent a performance notification requested for company charter and proof of address, link notification: https://sellercentral.amazon.com/performance/notifications/bf0f02f0-35b2-3f9d-9320-c021de3c657b.

The notification asked seller to submit the 2 above documents via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render. However, they are stupid enough to not check the link prior sending out, the link is not accessible by seller

Opened cases 16900288131 and 16900194101 to ask why the link is not accessible, but Amazons associates continue to be so responsible and leave the case with no response.

Note:

The seller has been submitted the bank statement multiples times, and amazon did sent several notification request for submission of company charter and proof of address. Always, these notification requested seller to submit these document via some stupid link that are not accessible by seller. In total, 6 notification was sent, required for submissions of the documents via the link provided, but how ironically these 6 submissions links are all can not be accessed by seller. Seller opened 3 cases already to informed AMAZON about their stupid link does not work, however all was left abandon and eventually solved nothing. The issue has been going on nearly 3months. The SPS team at first, amazingly charmingly accused seller of lying for not being able to access the link provided until the seller provided screenshot as proof. Then they transferred the case to some internal team for weeks, and so helpfully, after weeks of waiting, seller finally got the response from internal team saying that they are not responsible for these issue and deny to solves these problems and closed the case. Case ID: 16745611481 . What an amazing support

AMAZON is doing such an amazing job of making the same mistake for 6 times without realizing their issue and continues blaming this on seller. Who give a f**king care about these seller, AMAZON link does not work, Seller endure the consequences - stupid sellers. We, as the SPS team from AMAZON, gonna just support you when we are happy, it just 3 months that your problem has not been solved yet. So seller, we just have not solved your issue in just 3 month so far, we "kindly request you to wait for a response", probably we gonna take month to respond, and surely well will deny to solve this issue simply by saying this is not our responsible to handle or we gonna blame this fault on you - stupid seller.

Below are the 6 notifications and link for submission of your document - sellers, but probably you wont able to access seller, and AMAZON gonna send you another 600, cause we love to see you suffer while taking your money :))). Kindly wait for another 600 notifications.

  • Notification 1: https://sellercentral.amazon.com/performance/notifications/34b71a28-50cd-3a19-9a43-4dd2bb0b3bb6 . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 2: https://sellercentral.amazon.com/performance/notifications/97192228-3a7c-329a-8af9-d684eeca01ac . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 3: https://sellercentral.amazon.com/performance/notifications/0689ffc9-8a6c-3ddd-b0e3-83531d728b0d . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 4: https://sellercentral.amazon.com/performance/notifications/9b63bc70-b3b7-324a-ab70-a3c3f68d66bd . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 5: https://sellercentral.amazon.com/performance/notifications/bf0f02f0-35b2-3f9d-9320-c021de3c657b. Requested seller summited these document via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render
  • Notification 6: https://sellercentral.amazon.com/performance/notifications/849cf68f-a9f9-4804-87f3-409f18875868. Requested seller summited these document via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render

@Micah_Amazon, @Quincy_Amazon, @Connor_Amazon, please confirm will AMAZON need these document to verify the deposit method or not, if you do pls provide a mean for seller to submit instead of spamming seller's email box like this.

6 views
3 replies
Tags:Verification
00
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3 replies
user profile
Connor_Amazon

Hi @Seller_u2wQYF72BPF2b

Connor from Amazon here, thanks for reaching out.

I do see that the latest performance notification sent to you from today -- December 27th, 2024 requires you to submit:

1) A copy of the company's The Company’s Charter. According the Vietnam law, the Company’s Charter is required to be signed by a legal representative of the business.

2) Provide a copy of a proof of address document showing the business name and address. We can accept any of the following documents, if dated within the last 180 days:

-- A utility bill for gas, water, electricity, TV, Internet, mobile phone, or landline

-- A bank statement. Documents issued by a financial services provider, other than a bank such as third-party providers or online digital banks, are not acceptable as a proof of address.

-- A credit card statement or bill

-- A building society or credit union statement

-- A rent receipt from a local government agency or rental agent

the documents above needs to be uploaded via this link:

https://sellercentral.amazon.com/sellerwallet/

You will need to follow the prompts on that page so that our support team can complete the account verification as outlined in the performance notification.

I hope this helps,

Connor

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user profile
Seller_u2wQYF72BPF2b

Case 16900288131 and 16900194101: Seller wallet, are you guys gonna wokring on this or not? letting seller wait without a deadline is SPS and AMAZON internal team favorite?

Submitted bank statement document to verify deposit method. However, AMAZON declined and sent a performance notification requested for company charter and proof of address, link notification: https://sellercentral.amazon.com/performance/notifications/bf0f02f0-35b2-3f9d-9320-c021de3c657b.

The notification asked seller to submit the 2 above documents via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render. However, they are stupid enough to not check the link prior sending out, the link is not accessible by seller

Opened cases 16900288131 and 16900194101 to ask why the link is not accessible, but Amazons associates continue to be so responsible and leave the case with no response.

Note:

The seller has been submitted the bank statement multiples times, and amazon did sent several notification request for submission of company charter and proof of address. Always, these notification requested seller to submit these document via some stupid link that are not accessible by seller. In total, 6 notification was sent, required for submissions of the documents via the link provided, but how ironically these 6 submissions links are all can not be accessed by seller. Seller opened 3 cases already to informed AMAZON about their stupid link does not work, however all was left abandon and eventually solved nothing. The issue has been going on nearly 3months. The SPS team at first, amazingly charmingly accused seller of lying for not being able to access the link provided until the seller provided screenshot as proof. Then they transferred the case to some internal team for weeks, and so helpfully, after weeks of waiting, seller finally got the response from internal team saying that they are not responsible for these issue and deny to solves these problems and closed the case. Case ID: 16745611481 . What an amazing support

AMAZON is doing such an amazing job of making the same mistake for 6 times without realizing their issue and continues blaming this on seller. Who give a f**king care about these seller, AMAZON link does not work, Seller endure the consequences - stupid sellers. We, as the SPS team from AMAZON, gonna just support you when we are happy, it just 3 months that your problem has not been solved yet. So seller, we just have not solved your issue in just 3 month so far, we "kindly request you to wait for a response", probably we gonna take month to respond, and surely well will deny to solve this issue simply by saying this is not our responsible to handle or we gonna blame this fault on you - stupid seller.

Below are the 6 notifications and link for submission of your document - sellers, but probably you wont able to access seller, and AMAZON gonna send you another 600, cause we love to see you suffer while taking your money :))). Kindly wait for another 600 notifications.

  • Notification 1: https://sellercentral.amazon.com/performance/notifications/34b71a28-50cd-3a19-9a43-4dd2bb0b3bb6 . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 2: https://sellercentral.amazon.com/performance/notifications/97192228-3a7c-329a-8af9-d684eeca01ac . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 3: https://sellercentral.amazon.com/performance/notifications/0689ffc9-8a6c-3ddd-b0e3-83531d728b0d . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 4: https://sellercentral.amazon.com/performance/notifications/9b63bc70-b3b7-324a-ab70-a3c3f68d66bd . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 5: https://sellercentral.amazon.com/performance/notifications/bf0f02f0-35b2-3f9d-9320-c021de3c657b. Requested seller summited these document via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render
  • Notification 6: https://sellercentral.amazon.com/performance/notifications/849cf68f-a9f9-4804-87f3-409f18875868. Requested seller summited these document via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render

@Micah_Amazon, @Quincy_Amazon, @Connor_Amazon, please confirm will AMAZON need these document to verify the deposit method or not, if you do pls provide a mean for seller to submit instead of spamming seller's email box like this.

6 views
3 replies
Tags:Verification
00
Reply
user profile
Seller_u2wQYF72BPF2b

Case 16900288131 and 16900194101: Seller wallet, are you guys gonna wokring on this or not? letting seller wait without a deadline is SPS and AMAZON internal team favorite?

Submitted bank statement document to verify deposit method. However, AMAZON declined and sent a performance notification requested for company charter and proof of address, link notification: https://sellercentral.amazon.com/performance/notifications/bf0f02f0-35b2-3f9d-9320-c021de3c657b.

The notification asked seller to submit the 2 above documents via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render. However, they are stupid enough to not check the link prior sending out, the link is not accessible by seller

Opened cases 16900288131 and 16900194101 to ask why the link is not accessible, but Amazons associates continue to be so responsible and leave the case with no response.

Note:

The seller has been submitted the bank statement multiples times, and amazon did sent several notification request for submission of company charter and proof of address. Always, these notification requested seller to submit these document via some stupid link that are not accessible by seller. In total, 6 notification was sent, required for submissions of the documents via the link provided, but how ironically these 6 submissions links are all can not be accessed by seller. Seller opened 3 cases already to informed AMAZON about their stupid link does not work, however all was left abandon and eventually solved nothing. The issue has been going on nearly 3months. The SPS team at first, amazingly charmingly accused seller of lying for not being able to access the link provided until the seller provided screenshot as proof. Then they transferred the case to some internal team for weeks, and so helpfully, after weeks of waiting, seller finally got the response from internal team saying that they are not responsible for these issue and deny to solves these problems and closed the case. Case ID: 16745611481 . What an amazing support

AMAZON is doing such an amazing job of making the same mistake for 6 times without realizing their issue and continues blaming this on seller. Who give a f**king care about these seller, AMAZON link does not work, Seller endure the consequences - stupid sellers. We, as the SPS team from AMAZON, gonna just support you when we are happy, it just 3 months that your problem has not been solved yet. So seller, we just have not solved your issue in just 3 month so far, we "kindly request you to wait for a response", probably we gonna take month to respond, and surely well will deny to solve this issue simply by saying this is not our responsible to handle or we gonna blame this fault on you - stupid seller.

Below are the 6 notifications and link for submission of your document - sellers, but probably you wont able to access seller, and AMAZON gonna send you another 600, cause we love to see you suffer while taking your money :))). Kindly wait for another 600 notifications.

  • Notification 1: https://sellercentral.amazon.com/performance/notifications/34b71a28-50cd-3a19-9a43-4dd2bb0b3bb6 . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 2: https://sellercentral.amazon.com/performance/notifications/97192228-3a7c-329a-8af9-d684eeca01ac . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 3: https://sellercentral.amazon.com/performance/notifications/0689ffc9-8a6c-3ddd-b0e3-83531d728b0d . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 4: https://sellercentral.amazon.com/performance/notifications/9b63bc70-b3b7-324a-ab70-a3c3f68d66bd . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 5: https://sellercentral.amazon.com/performance/notifications/bf0f02f0-35b2-3f9d-9320-c021de3c657b. Requested seller summited these document via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render
  • Notification 6: https://sellercentral.amazon.com/performance/notifications/849cf68f-a9f9-4804-87f3-409f18875868. Requested seller summited these document via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render

@Micah_Amazon, @Quincy_Amazon, @Connor_Amazon, please confirm will AMAZON need these document to verify the deposit method or not, if you do pls provide a mean for seller to submit instead of spamming seller's email box like this.

6 views
3 replies
Tags:Verification
00
Reply
user profile

Case 16900288131 and 16900194101: Seller wallet, are you guys gonna wokring on this or not? letting seller wait without a deadline is SPS and AMAZON internal team favorite?

by Seller_u2wQYF72BPF2b

Submitted bank statement document to verify deposit method. However, AMAZON declined and sent a performance notification requested for company charter and proof of address, link notification: https://sellercentral.amazon.com/performance/notifications/bf0f02f0-35b2-3f9d-9320-c021de3c657b.

The notification asked seller to submit the 2 above documents via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render. However, they are stupid enough to not check the link prior sending out, the link is not accessible by seller

Opened cases 16900288131 and 16900194101 to ask why the link is not accessible, but Amazons associates continue to be so responsible and leave the case with no response.

Note:

The seller has been submitted the bank statement multiples times, and amazon did sent several notification request for submission of company charter and proof of address. Always, these notification requested seller to submit these document via some stupid link that are not accessible by seller. In total, 6 notification was sent, required for submissions of the documents via the link provided, but how ironically these 6 submissions links are all can not be accessed by seller. Seller opened 3 cases already to informed AMAZON about their stupid link does not work, however all was left abandon and eventually solved nothing. The issue has been going on nearly 3months. The SPS team at first, amazingly charmingly accused seller of lying for not being able to access the link provided until the seller provided screenshot as proof. Then they transferred the case to some internal team for weeks, and so helpfully, after weeks of waiting, seller finally got the response from internal team saying that they are not responsible for these issue and deny to solves these problems and closed the case. Case ID: 16745611481 . What an amazing support

AMAZON is doing such an amazing job of making the same mistake for 6 times without realizing their issue and continues blaming this on seller. Who give a f**king care about these seller, AMAZON link does not work, Seller endure the consequences - stupid sellers. We, as the SPS team from AMAZON, gonna just support you when we are happy, it just 3 months that your problem has not been solved yet. So seller, we just have not solved your issue in just 3 month so far, we "kindly request you to wait for a response", probably we gonna take month to respond, and surely well will deny to solve this issue simply by saying this is not our responsible to handle or we gonna blame this fault on you - stupid seller.

Below are the 6 notifications and link for submission of your document - sellers, but probably you wont able to access seller, and AMAZON gonna send you another 600, cause we love to see you suffer while taking your money :))). Kindly wait for another 600 notifications.

  • Notification 1: https://sellercentral.amazon.com/performance/notifications/34b71a28-50cd-3a19-9a43-4dd2bb0b3bb6 . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 2: https://sellercentral.amazon.com/performance/notifications/97192228-3a7c-329a-8af9-d684eeca01ac . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 3: https://sellercentral.amazon.com/performance/notifications/0689ffc9-8a6c-3ddd-b0e3-83531d728b0d . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 4: https://sellercentral.amazon.com/performance/notifications/9b63bc70-b3b7-324a-ab70-a3c3f68d66bd . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 5: https://sellercentral.amazon.com/performance/notifications/bf0f02f0-35b2-3f9d-9320-c021de3c657b. Requested seller summited these document via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render
  • Notification 6: https://sellercentral.amazon.com/performance/notifications/849cf68f-a9f9-4804-87f3-409f18875868. Requested seller summited these document via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render

@Micah_Amazon, @Quincy_Amazon, @Connor_Amazon, please confirm will AMAZON need these document to verify the deposit method or not, if you do pls provide a mean for seller to submit instead of spamming seller's email box like this.

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Connor_Amazon

Hi @Seller_u2wQYF72BPF2b

Connor from Amazon here, thanks for reaching out.

I do see that the latest performance notification sent to you from today -- December 27th, 2024 requires you to submit:

1) A copy of the company's The Company’s Charter. According the Vietnam law, the Company’s Charter is required to be signed by a legal representative of the business.

2) Provide a copy of a proof of address document showing the business name and address. We can accept any of the following documents, if dated within the last 180 days:

-- A utility bill for gas, water, electricity, TV, Internet, mobile phone, or landline

-- A bank statement. Documents issued by a financial services provider, other than a bank such as third-party providers or online digital banks, are not acceptable as a proof of address.

-- A credit card statement or bill

-- A building society or credit union statement

-- A rent receipt from a local government agency or rental agent

the documents above needs to be uploaded via this link:

https://sellercentral.amazon.com/sellerwallet/

You will need to follow the prompts on that page so that our support team can complete the account verification as outlined in the performance notification.

I hope this helps,

Connor

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Connor_Amazon

Hi @Seller_u2wQYF72BPF2b

Connor from Amazon here, thanks for reaching out.

I do see that the latest performance notification sent to you from today -- December 27th, 2024 requires you to submit:

1) A copy of the company's The Company’s Charter. According the Vietnam law, the Company’s Charter is required to be signed by a legal representative of the business.

2) Provide a copy of a proof of address document showing the business name and address. We can accept any of the following documents, if dated within the last 180 days:

-- A utility bill for gas, water, electricity, TV, Internet, mobile phone, or landline

-- A bank statement. Documents issued by a financial services provider, other than a bank such as third-party providers or online digital banks, are not acceptable as a proof of address.

-- A credit card statement or bill

-- A building society or credit union statement

-- A rent receipt from a local government agency or rental agent

the documents above needs to be uploaded via this link:

https://sellercentral.amazon.com/sellerwallet/

You will need to follow the prompts on that page so that our support team can complete the account verification as outlined in the performance notification.

I hope this helps,

Connor

00
user profile
Connor_Amazon

Hi @Seller_u2wQYF72BPF2b

Connor from Amazon here, thanks for reaching out.

I do see that the latest performance notification sent to you from today -- December 27th, 2024 requires you to submit:

1) A copy of the company's The Company’s Charter. According the Vietnam law, the Company’s Charter is required to be signed by a legal representative of the business.

2) Provide a copy of a proof of address document showing the business name and address. We can accept any of the following documents, if dated within the last 180 days:

-- A utility bill for gas, water, electricity, TV, Internet, mobile phone, or landline

-- A bank statement. Documents issued by a financial services provider, other than a bank such as third-party providers or online digital banks, are not acceptable as a proof of address.

-- A credit card statement or bill

-- A building society or credit union statement

-- A rent receipt from a local government agency or rental agent

the documents above needs to be uploaded via this link:

https://sellercentral.amazon.com/sellerwallet/

You will need to follow the prompts on that page so that our support team can complete the account verification as outlined in the performance notification.

I hope this helps,

Connor

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