Three months later Amazon yet to credit my supplement asin with the 3rd party testing PASS
Hi Amazon,
Happy Holidays.
Case 16834725151
ASIN B0CVXY2TMX
Bizarro. 3 months, about 15 case files and phone calls and escalation tickets later and Amazon has yet to acknowledge the 3rd party PASS I can see on my compliance page on their backend with my own two eyes. PASS, right there in black and white yet Seller Support/Account Health all say that screen is restricted info and they can't access it, but they have no issues issuing delisting the asin and send me a dozen emails about how ASIN must be tested, inspected, certified by a 3rd party lab, which I applied for in June and completed on Sep 16th, 20204 with Eurofins for a couple thousand dollars. Eurofins of course sent me confirm emails and tagged Amazon. Eurofins is only entity other than amzn to upload certification approvals on diet supps. I appreciate the scrutiny diet supps receive but it would be nice to receive the same level once accreditation is involved. A yearly occurrence nonetheless.
I spoke to a couple people in US, North Dakota, for the escalation tickets and they seemed to agree the case simply needs human input.
All that I ask is that any human at Amzn who can actually see the TIC Accreditation docs Eurofins uploaded on my compliance page. Right there under Add or Appeal, Request Lab, then voila, a Eurofins download for ASIN PASS. Btw, a 16 Ingredient, multitasking weight loss capsule with full doses representing performance and value which I would assume may be of interest to some supplement consumers. I'm a supplement consumer from amzn and I would love to purchase this from amzn. I hope others will too.
Thanks for your time.
Three months later Amazon yet to credit my supplement asin with the 3rd party testing PASS
Hi Amazon,
Happy Holidays.
Case 16834725151
ASIN B0CVXY2TMX
Bizarro. 3 months, about 15 case files and phone calls and escalation tickets later and Amazon has yet to acknowledge the 3rd party PASS I can see on my compliance page on their backend with my own two eyes. PASS, right there in black and white yet Seller Support/Account Health all say that screen is restricted info and they can't access it, but they have no issues issuing delisting the asin and send me a dozen emails about how ASIN must be tested, inspected, certified by a 3rd party lab, which I applied for in June and completed on Sep 16th, 20204 with Eurofins for a couple thousand dollars. Eurofins of course sent me confirm emails and tagged Amazon. Eurofins is only entity other than amzn to upload certification approvals on diet supps. I appreciate the scrutiny diet supps receive but it would be nice to receive the same level once accreditation is involved. A yearly occurrence nonetheless.
I spoke to a couple people in US, North Dakota, for the escalation tickets and they seemed to agree the case simply needs human input.
All that I ask is that any human at Amzn who can actually see the TIC Accreditation docs Eurofins uploaded on my compliance page. Right there under Add or Appeal, Request Lab, then voila, a Eurofins download for ASIN PASS. Btw, a 16 Ingredient, multitasking weight loss capsule with full doses representing performance and value which I would assume may be of interest to some supplement consumers. I'm a supplement consumer from amzn and I would love to purchase this from amzn. I hope others will too.
Thanks for your time.
0 replies
Three months later Amazon yet to credit my supplement asin with the 3rd party testing PASS
Hi Amazon,
Happy Holidays.
Case 16834725151
ASIN B0CVXY2TMX
Bizarro. 3 months, about 15 case files and phone calls and escalation tickets later and Amazon has yet to acknowledge the 3rd party PASS I can see on my compliance page on their backend with my own two eyes. PASS, right there in black and white yet Seller Support/Account Health all say that screen is restricted info and they can't access it, but they have no issues issuing delisting the asin and send me a dozen emails about how ASIN must be tested, inspected, certified by a 3rd party lab, which I applied for in June and completed on Sep 16th, 20204 with Eurofins for a couple thousand dollars. Eurofins of course sent me confirm emails and tagged Amazon. Eurofins is only entity other than amzn to upload certification approvals on diet supps. I appreciate the scrutiny diet supps receive but it would be nice to receive the same level once accreditation is involved. A yearly occurrence nonetheless.
I spoke to a couple people in US, North Dakota, for the escalation tickets and they seemed to agree the case simply needs human input.
All that I ask is that any human at Amzn who can actually see the TIC Accreditation docs Eurofins uploaded on my compliance page. Right there under Add or Appeal, Request Lab, then voila, a Eurofins download for ASIN PASS. Btw, a 16 Ingredient, multitasking weight loss capsule with full doses representing performance and value which I would assume may be of interest to some supplement consumers. I'm a supplement consumer from amzn and I would love to purchase this from amzn. I hope others will too.
Thanks for your time.
Three months later Amazon yet to credit my supplement asin with the 3rd party testing PASS
Hi Amazon,
Happy Holidays.
Case 16834725151
ASIN B0CVXY2TMX
Bizarro. 3 months, about 15 case files and phone calls and escalation tickets later and Amazon has yet to acknowledge the 3rd party PASS I can see on my compliance page on their backend with my own two eyes. PASS, right there in black and white yet Seller Support/Account Health all say that screen is restricted info and they can't access it, but they have no issues issuing delisting the asin and send me a dozen emails about how ASIN must be tested, inspected, certified by a 3rd party lab, which I applied for in June and completed on Sep 16th, 20204 with Eurofins for a couple thousand dollars. Eurofins of course sent me confirm emails and tagged Amazon. Eurofins is only entity other than amzn to upload certification approvals on diet supps. I appreciate the scrutiny diet supps receive but it would be nice to receive the same level once accreditation is involved. A yearly occurrence nonetheless.
I spoke to a couple people in US, North Dakota, for the escalation tickets and they seemed to agree the case simply needs human input.
All that I ask is that any human at Amzn who can actually see the TIC Accreditation docs Eurofins uploaded on my compliance page. Right there under Add or Appeal, Request Lab, then voila, a Eurofins download for ASIN PASS. Btw, a 16 Ingredient, multitasking weight loss capsule with full doses representing performance and value which I would assume may be of interest to some supplement consumers. I'm a supplement consumer from amzn and I would love to purchase this from amzn. I hope others will too.
Thanks for your time.
Three months later Amazon yet to credit my supplement asin with the 3rd party testing PASS
Hi Amazon,
Happy Holidays.
Case 16834725151
ASIN B0CVXY2TMX
Bizarro. 3 months, about 15 case files and phone calls and escalation tickets later and Amazon has yet to acknowledge the 3rd party PASS I can see on my compliance page on their backend with my own two eyes. PASS, right there in black and white yet Seller Support/Account Health all say that screen is restricted info and they can't access it, but they have no issues issuing delisting the asin and send me a dozen emails about how ASIN must be tested, inspected, certified by a 3rd party lab, which I applied for in June and completed on Sep 16th, 20204 with Eurofins for a couple thousand dollars. Eurofins of course sent me confirm emails and tagged Amazon. Eurofins is only entity other than amzn to upload certification approvals on diet supps. I appreciate the scrutiny diet supps receive but it would be nice to receive the same level once accreditation is involved. A yearly occurrence nonetheless.
I spoke to a couple people in US, North Dakota, for the escalation tickets and they seemed to agree the case simply needs human input.
All that I ask is that any human at Amzn who can actually see the TIC Accreditation docs Eurofins uploaded on my compliance page. Right there under Add or Appeal, Request Lab, then voila, a Eurofins download for ASIN PASS. Btw, a 16 Ingredient, multitasking weight loss capsule with full doses representing performance and value which I would assume may be of interest to some supplement consumers. I'm a supplement consumer from amzn and I would love to purchase this from amzn. I hope others will too.
Thanks for your time.
