Customer Returned a Different Item with Different Serial Number

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Seller_gN0YMG7yRE6aa

Customer Returned a Different Item with Different Serial Number

To any Amazon Representative or Moderator.

Reference Case # 17417592411, Customers Order Number is in the case with photo evidence.

The customer bought a $500 like new electronic item from my store. Both the box and the item had matching serial numbers.

Customer requested a return saying the item was defective and returned it.

The customer was so sloppy that he returned the box with the correct serial number but the item had a different serial number.

I would like to report this customer to Amazon as this is clearly fraud.

Thank you.

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Tags:Customer, Refunds, Return shipment
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