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Reference Case # 17417592411, Customers Order Number is in the case with photo evidence.
The customer bought a $500 like new electronic item from my store. Both the box and the item had matching serial numbers.
Customer requested a return saying the item was defective and returned it.
The customer was so sloppy that he returned the box with the correct serial number but the item had a different serial number.
I would like to report this customer to Amazon as this is clearly fraud.
Thank you.