Error when purchasing shipping labels
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Seller_IahWpBkTsRVin

Error when purchasing shipping labels

I have started running into an issue this week where I will bulk purchase labels for my shipments (all of them being UPS as we have discounted rates with them) and a number of them will not be purchased. When I go back to try to purchase shipping for them, all UPS shipment options are blanked out and it's only allowing USPS and Fedex. Does anyone know why this is occurring?

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Fulfill Orders
Tags:Shipping, Shipping labels
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Jameson_Amazon
In reply to: Seller_IahWpBkTsRVin's post

Hi @Seller_IahWpBkTsRVin,

Thank you for reaching out about this! I apologize for the frustration this has caused.

If you're still unable to purchase shipping labels, can you please send me your Seller Support case IDs for this error? I'd be happy to take a further look into those correspondences to see how I can best help here!

Thanks again,

Jameson

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