Unable to charge HELP
My credit card, which I have been using for 8 months without any problems, was deemed invalid by Amazon today. When I went to the bank and asked about any problems or changes in card, address and payment restrictions, I was informed that everything was the same and okey. I opened a case with Amazon to solve the problem, but they said that the problem may be due to the information in the billing address or the card not matching each other etc. I've done all the checks many times, but everything is as they wanted. My problem still persists and I don't know what to do anymore. I can't even confirm my incoming orders. Please help.
Unable to charge HELP
My credit card, which I have been using for 8 months without any problems, was deemed invalid by Amazon today. When I went to the bank and asked about any problems or changes in card, address and payment restrictions, I was informed that everything was the same and okey. I opened a case with Amazon to solve the problem, but they said that the problem may be due to the information in the billing address or the card not matching each other etc. I've done all the checks many times, but everything is as they wanted. My problem still persists and I don't know what to do anymore. I can't even confirm my incoming orders. Please help.
18 replies
CR_Amazon
@Seller_aT8Bm5mgVA2nX
Hello there, my name is CR and I'd like to see if we can get you some information here.
While there is likely not much I'll be able to do if it is a card verification issue, I'd love to review the case that you have opened with Seller Support so I can get caught up on the correspondence there.
Would you mind sharing the case # you have opened with Seller Support below?
I'll hang tight here for your reply.
CR_Amazon
Seller_aT8Bm5mgVA2nX
[CASE 13998609661] Hello cr, I have already received 3 orders and I cannot confirm them in any way, please help me.
Seller_aT8Bm5mgVA2nX
By the way, I would like to get some information about how to play ''the credit card game''.
CR_Amazon
@Seller_aT8Bm5mgVA2nX
Were you able to get this situation rectified?
Unfortunately, I do not have any further information than what is shared in your above case number.
I'll hang tight here should you have any additional questions.
CR_Amazon
CR_Amazon
@Seller_aT8Bm5mgVA2nX
I wanted to follow up here to see if you were able to get your card back up and going here.
From what I reviewed, it was being blocked by your bank, and we did not have any additional information on why that was taking place. In looking into your account, it appears you are now all set. Please do let me know if that is not the case.
I'll hang tight here for your reply.
CR_Amazon
Seller_zZsW8dK4Cx378
Sorry this is happening to you, but stupid question, do you really only have 1 credit card? One of the perks of owning a business is playing the credit card game (until the feds attack our points.)
Or do you not know how to do the accounting when using personal cards so you don't want to enter it? It certainly takes a more disciplined approach if you are commingling business and personal accounts.
Seller_eil0mlfTGNbz3
I have encountered the same problem. I have tried several different cards but they are all invalid. It has been a week already, and Seller Support does not have a solution either. This is really frustrating.
Seller_gjEgr1vOjq2BH
Same problem. I have been using a Mercury Bank cc since February and everything was ok, Amazaon successfully charged it previously. But yesterday this charge method suddenly stopped working. Mercury said that everything is ok on their side and that they aren't even seeing any recent transaction failures from Amazon. I tried to connect cc of other banks, even European, but Amazon declined them too. I don't know what to do...
Seller_YNW7shs24fuvX
It happened to me too today. I just used my personal card and it worked. It seems that the bank is blocking Amazon transactions. I will call my bank to confirm
Unable to charge HELP
My credit card, which I have been using for 8 months without any problems, was deemed invalid by Amazon today. When I went to the bank and asked about any problems or changes in card, address and payment restrictions, I was informed that everything was the same and okey. I opened a case with Amazon to solve the problem, but they said that the problem may be due to the information in the billing address or the card not matching each other etc. I've done all the checks many times, but everything is as they wanted. My problem still persists and I don't know what to do anymore. I can't even confirm my incoming orders. Please help.
Unable to charge HELP
My credit card, which I have been using for 8 months without any problems, was deemed invalid by Amazon today. When I went to the bank and asked about any problems or changes in card, address and payment restrictions, I was informed that everything was the same and okey. I opened a case with Amazon to solve the problem, but they said that the problem may be due to the information in the billing address or the card not matching each other etc. I've done all the checks many times, but everything is as they wanted. My problem still persists and I don't know what to do anymore. I can't even confirm my incoming orders. Please help.
Unable to charge HELP
My credit card, which I have been using for 8 months without any problems, was deemed invalid by Amazon today. When I went to the bank and asked about any problems or changes in card, address and payment restrictions, I was informed that everything was the same and okey. I opened a case with Amazon to solve the problem, but they said that the problem may be due to the information in the billing address or the card not matching each other etc. I've done all the checks many times, but everything is as they wanted. My problem still persists and I don't know what to do anymore. I can't even confirm my incoming orders. Please help.
18 replies
18 replies
CR_Amazon
@Seller_aT8Bm5mgVA2nX
Hello there, my name is CR and I'd like to see if we can get you some information here.
While there is likely not much I'll be able to do if it is a card verification issue, I'd love to review the case that you have opened with Seller Support so I can get caught up on the correspondence there.
Would you mind sharing the case # you have opened with Seller Support below?
I'll hang tight here for your reply.
CR_Amazon
Seller_aT8Bm5mgVA2nX
[CASE 13998609661] Hello cr, I have already received 3 orders and I cannot confirm them in any way, please help me.
Seller_aT8Bm5mgVA2nX
By the way, I would like to get some information about how to play ''the credit card game''.
CR_Amazon
@Seller_aT8Bm5mgVA2nX
Were you able to get this situation rectified?
Unfortunately, I do not have any further information than what is shared in your above case number.
I'll hang tight here should you have any additional questions.
CR_Amazon
CR_Amazon
@Seller_aT8Bm5mgVA2nX
I wanted to follow up here to see if you were able to get your card back up and going here.
From what I reviewed, it was being blocked by your bank, and we did not have any additional information on why that was taking place. In looking into your account, it appears you are now all set. Please do let me know if that is not the case.
I'll hang tight here for your reply.
CR_Amazon
Seller_zZsW8dK4Cx378
Sorry this is happening to you, but stupid question, do you really only have 1 credit card? One of the perks of owning a business is playing the credit card game (until the feds attack our points.)
Or do you not know how to do the accounting when using personal cards so you don't want to enter it? It certainly takes a more disciplined approach if you are commingling business and personal accounts.
Seller_eil0mlfTGNbz3
I have encountered the same problem. I have tried several different cards but they are all invalid. It has been a week already, and Seller Support does not have a solution either. This is really frustrating.
Seller_gjEgr1vOjq2BH
Same problem. I have been using a Mercury Bank cc since February and everything was ok, Amazaon successfully charged it previously. But yesterday this charge method suddenly stopped working. Mercury said that everything is ok on their side and that they aren't even seeing any recent transaction failures from Amazon. I tried to connect cc of other banks, even European, but Amazon declined them too. I don't know what to do...
Seller_YNW7shs24fuvX
It happened to me too today. I just used my personal card and it worked. It seems that the bank is blocking Amazon transactions. I will call my bank to confirm
CR_Amazon
@Seller_aT8Bm5mgVA2nX
Hello there, my name is CR and I'd like to see if we can get you some information here.
While there is likely not much I'll be able to do if it is a card verification issue, I'd love to review the case that you have opened with Seller Support so I can get caught up on the correspondence there.
Would you mind sharing the case # you have opened with Seller Support below?
I'll hang tight here for your reply.
CR_Amazon
CR_Amazon
@Seller_aT8Bm5mgVA2nX
Hello there, my name is CR and I'd like to see if we can get you some information here.
While there is likely not much I'll be able to do if it is a card verification issue, I'd love to review the case that you have opened with Seller Support so I can get caught up on the correspondence there.
Would you mind sharing the case # you have opened with Seller Support below?
I'll hang tight here for your reply.
CR_Amazon
Seller_aT8Bm5mgVA2nX
[CASE 13998609661] Hello cr, I have already received 3 orders and I cannot confirm them in any way, please help me.
Seller_aT8Bm5mgVA2nX
[CASE 13998609661] Hello cr, I have already received 3 orders and I cannot confirm them in any way, please help me.
Seller_aT8Bm5mgVA2nX
By the way, I would like to get some information about how to play ''the credit card game''.
Seller_aT8Bm5mgVA2nX
By the way, I would like to get some information about how to play ''the credit card game''.
CR_Amazon
@Seller_aT8Bm5mgVA2nX
Were you able to get this situation rectified?
Unfortunately, I do not have any further information than what is shared in your above case number.
I'll hang tight here should you have any additional questions.
CR_Amazon
CR_Amazon
@Seller_aT8Bm5mgVA2nX
Were you able to get this situation rectified?
Unfortunately, I do not have any further information than what is shared in your above case number.
I'll hang tight here should you have any additional questions.
CR_Amazon
CR_Amazon
@Seller_aT8Bm5mgVA2nX
I wanted to follow up here to see if you were able to get your card back up and going here.
From what I reviewed, it was being blocked by your bank, and we did not have any additional information on why that was taking place. In looking into your account, it appears you are now all set. Please do let me know if that is not the case.
I'll hang tight here for your reply.
CR_Amazon
CR_Amazon
@Seller_aT8Bm5mgVA2nX
I wanted to follow up here to see if you were able to get your card back up and going here.
From what I reviewed, it was being blocked by your bank, and we did not have any additional information on why that was taking place. In looking into your account, it appears you are now all set. Please do let me know if that is not the case.
I'll hang tight here for your reply.
CR_Amazon
Seller_zZsW8dK4Cx378
Sorry this is happening to you, but stupid question, do you really only have 1 credit card? One of the perks of owning a business is playing the credit card game (until the feds attack our points.)
Or do you not know how to do the accounting when using personal cards so you don't want to enter it? It certainly takes a more disciplined approach if you are commingling business and personal accounts.
Seller_zZsW8dK4Cx378
Sorry this is happening to you, but stupid question, do you really only have 1 credit card? One of the perks of owning a business is playing the credit card game (until the feds attack our points.)
Or do you not know how to do the accounting when using personal cards so you don't want to enter it? It certainly takes a more disciplined approach if you are commingling business and personal accounts.
Seller_eil0mlfTGNbz3
I have encountered the same problem. I have tried several different cards but they are all invalid. It has been a week already, and Seller Support does not have a solution either. This is really frustrating.
Seller_eil0mlfTGNbz3
I have encountered the same problem. I have tried several different cards but they are all invalid. It has been a week already, and Seller Support does not have a solution either. This is really frustrating.
Seller_gjEgr1vOjq2BH
Same problem. I have been using a Mercury Bank cc since February and everything was ok, Amazaon successfully charged it previously. But yesterday this charge method suddenly stopped working. Mercury said that everything is ok on their side and that they aren't even seeing any recent transaction failures from Amazon. I tried to connect cc of other banks, even European, but Amazon declined them too. I don't know what to do...
Seller_gjEgr1vOjq2BH
Same problem. I have been using a Mercury Bank cc since February and everything was ok, Amazaon successfully charged it previously. But yesterday this charge method suddenly stopped working. Mercury said that everything is ok on their side and that they aren't even seeing any recent transaction failures from Amazon. I tried to connect cc of other banks, even European, but Amazon declined them too. I don't know what to do...
Seller_YNW7shs24fuvX
It happened to me too today. I just used my personal card and it worked. It seems that the bank is blocking Amazon transactions. I will call my bank to confirm
Seller_YNW7shs24fuvX
It happened to me too today. I just used my personal card and it worked. It seems that the bank is blocking Amazon transactions. I will call my bank to confirm
