I filed complaints about copyright infrigement, then my brand was removed from Brand Registry last year in August. I appealed several times but they rejected my appeal. It's been a while. Is it permanent that I could not enroll the program anymore? What can I do next? Thanks!
Hello @Seller_cjHNE797lhLn8
Did you receive any communication in the form of case about this? If so, please send me the case ID so I can take a look. Typically, you will need to appeal with the proper information. Below is some further information on that in the form of providing a POA that includes the following addressing the submissions you made:
1. Explanation of the source(s) of the problem:
· Products affected
· Root cause(s)
· Whether the problem(s) is/are isolated to a specific product type, brand, vendor, or other category
· Whether this problem(s) has occurred before
2. The corrective steps you have taken or plan to take:
· Solutions/procedures you have implemented or plan to implement
· Systematic changes you have made or plan to make
3. Any necessary additional information.
-Jim