Items wrongly deemed banned by Amazon have not been recovered.
This product relates to the issue of the ban policy of laser class. However, in accordance with Amazon's policy, we have submitted the complaint materials, but so far we have not received a response. We are very anxious.
We believe that this product meets Amazon's policy requirements for laser products. The supplier of our products, Limited company, has done the relevant tests after the products are delivered. We have the manufacturer's test files. The manufacturer name on our detail page is Enhon. This is our brand Enhon. We usually fill in our brand name on the manufacturer attribute. As our details page has been removed. We cannot update the manufacturer properties.
We provided a statement letter from the manufacturer. Our manufacturer is Shenzhen Ledford Technology Co., LTD. They provide us with testing documents. Our product is the same as the model listed in the test file. Our products comply with Amazon's policies.
case ID: 16700065641
Our appeal materials are in this case.
Please help us restore the product page and remove the violation record.
Items wrongly deemed banned by Amazon have not been recovered.
This product relates to the issue of the ban policy of laser class. However, in accordance with Amazon's policy, we have submitted the complaint materials, but so far we have not received a response. We are very anxious.
We believe that this product meets Amazon's policy requirements for laser products. The supplier of our products, Limited company, has done the relevant tests after the products are delivered. We have the manufacturer's test files. The manufacturer name on our detail page is Enhon. This is our brand Enhon. We usually fill in our brand name on the manufacturer attribute. As our details page has been removed. We cannot update the manufacturer properties.
We provided a statement letter from the manufacturer. Our manufacturer is Shenzhen Ledford Technology Co., LTD. They provide us with testing documents. Our product is the same as the model listed in the test file. Our products comply with Amazon's policies.
case ID: 16700065641
Our appeal materials are in this case.
Please help us restore the product page and remove the violation record.
2 replies
Seller_z7uyOVjGeSLl3
@SEAmod
Please help us restore the product page and remove the violation record.
Emet_Amazon
Hello @Seller_z7uyOVjGeSLl3,
Thank you for posting your concerns with a restricted product policy violation
This product relates to the issue of the ban policy of laser class. However, in accordance with Amazon's policy, we have submitted the complaint materials, but so far we have not received a response. We are very anxious.
We believe that this product meets Amazon's policy requirements for laser products. The supplier of our products, Limited company, has done the relevant tests after the products are delivered. We have the manufacturer's test files. The manufacturer name on our detail page is Enhon. This is our brand Enhon. We usually fill in our brand name on the manufacturer attribute. As our details page has been removed. We cannot update the manufacturer properties.
As you mentioned here and as noted in the case the concern with this ASIN and approving the documentation is the conflict of information on the detail page itself and the documentation. Since you've advised you were unable to make changes, I wanted to inquire if you were attempting manual corrections or if you attempting using an inventory file to help push the updates through?
If you have attempted changes and run into errors, I would recommend contacting our seller support teams for guidance on the errors you receive. If you were successful with your upload and no changes were made, please post your batch ID from the upload so I can work with the appropriate teams to review the situation further.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Items wrongly deemed banned by Amazon have not been recovered.
This product relates to the issue of the ban policy of laser class. However, in accordance with Amazon's policy, we have submitted the complaint materials, but so far we have not received a response. We are very anxious.
We believe that this product meets Amazon's policy requirements for laser products. The supplier of our products, Limited company, has done the relevant tests after the products are delivered. We have the manufacturer's test files. The manufacturer name on our detail page is Enhon. This is our brand Enhon. We usually fill in our brand name on the manufacturer attribute. As our details page has been removed. We cannot update the manufacturer properties.
We provided a statement letter from the manufacturer. Our manufacturer is Shenzhen Ledford Technology Co., LTD. They provide us with testing documents. Our product is the same as the model listed in the test file. Our products comply with Amazon's policies.
case ID: 16700065641
Our appeal materials are in this case.
Please help us restore the product page and remove the violation record.
Items wrongly deemed banned by Amazon have not been recovered.
This product relates to the issue of the ban policy of laser class. However, in accordance with Amazon's policy, we have submitted the complaint materials, but so far we have not received a response. We are very anxious.
We believe that this product meets Amazon's policy requirements for laser products. The supplier of our products, Limited company, has done the relevant tests after the products are delivered. We have the manufacturer's test files. The manufacturer name on our detail page is Enhon. This is our brand Enhon. We usually fill in our brand name on the manufacturer attribute. As our details page has been removed. We cannot update the manufacturer properties.
We provided a statement letter from the manufacturer. Our manufacturer is Shenzhen Ledford Technology Co., LTD. They provide us with testing documents. Our product is the same as the model listed in the test file. Our products comply with Amazon's policies.
case ID: 16700065641
Our appeal materials are in this case.
Please help us restore the product page and remove the violation record.
Items wrongly deemed banned by Amazon have not been recovered.
This product relates to the issue of the ban policy of laser class. However, in accordance with Amazon's policy, we have submitted the complaint materials, but so far we have not received a response. We are very anxious.
We believe that this product meets Amazon's policy requirements for laser products. The supplier of our products, Limited company, has done the relevant tests after the products are delivered. We have the manufacturer's test files. The manufacturer name on our detail page is Enhon. This is our brand Enhon. We usually fill in our brand name on the manufacturer attribute. As our details page has been removed. We cannot update the manufacturer properties.
We provided a statement letter from the manufacturer. Our manufacturer is Shenzhen Ledford Technology Co., LTD. They provide us with testing documents. Our product is the same as the model listed in the test file. Our products comply with Amazon's policies.
case ID: 16700065641
Our appeal materials are in this case.
Please help us restore the product page and remove the violation record.
2 replies
2 replies
Seller_z7uyOVjGeSLl3
@SEAmod
Please help us restore the product page and remove the violation record.
Emet_Amazon
Hello @Seller_z7uyOVjGeSLl3,
Thank you for posting your concerns with a restricted product policy violation
This product relates to the issue of the ban policy of laser class. However, in accordance with Amazon's policy, we have submitted the complaint materials, but so far we have not received a response. We are very anxious.
We believe that this product meets Amazon's policy requirements for laser products. The supplier of our products, Limited company, has done the relevant tests after the products are delivered. We have the manufacturer's test files. The manufacturer name on our detail page is Enhon. This is our brand Enhon. We usually fill in our brand name on the manufacturer attribute. As our details page has been removed. We cannot update the manufacturer properties.
As you mentioned here and as noted in the case the concern with this ASIN and approving the documentation is the conflict of information on the detail page itself and the documentation. Since you've advised you were unable to make changes, I wanted to inquire if you were attempting manual corrections or if you attempting using an inventory file to help push the updates through?
If you have attempted changes and run into errors, I would recommend contacting our seller support teams for guidance on the errors you receive. If you were successful with your upload and no changes were made, please post your batch ID from the upload so I can work with the appropriate teams to review the situation further.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Seller_z7uyOVjGeSLl3
@SEAmod
Please help us restore the product page and remove the violation record.
Seller_z7uyOVjGeSLl3
@SEAmod
Please help us restore the product page and remove the violation record.
Emet_Amazon
Hello @Seller_z7uyOVjGeSLl3,
Thank you for posting your concerns with a restricted product policy violation
This product relates to the issue of the ban policy of laser class. However, in accordance with Amazon's policy, we have submitted the complaint materials, but so far we have not received a response. We are very anxious.
We believe that this product meets Amazon's policy requirements for laser products. The supplier of our products, Limited company, has done the relevant tests after the products are delivered. We have the manufacturer's test files. The manufacturer name on our detail page is Enhon. This is our brand Enhon. We usually fill in our brand name on the manufacturer attribute. As our details page has been removed. We cannot update the manufacturer properties.
As you mentioned here and as noted in the case the concern with this ASIN and approving the documentation is the conflict of information on the detail page itself and the documentation. Since you've advised you were unable to make changes, I wanted to inquire if you were attempting manual corrections or if you attempting using an inventory file to help push the updates through?
If you have attempted changes and run into errors, I would recommend contacting our seller support teams for guidance on the errors you receive. If you were successful with your upload and no changes were made, please post your batch ID from the upload so I can work with the appropriate teams to review the situation further.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_z7uyOVjGeSLl3,
Thank you for posting your concerns with a restricted product policy violation
This product relates to the issue of the ban policy of laser class. However, in accordance with Amazon's policy, we have submitted the complaint materials, but so far we have not received a response. We are very anxious.
We believe that this product meets Amazon's policy requirements for laser products. The supplier of our products, Limited company, has done the relevant tests after the products are delivered. We have the manufacturer's test files. The manufacturer name on our detail page is Enhon. This is our brand Enhon. We usually fill in our brand name on the manufacturer attribute. As our details page has been removed. We cannot update the manufacturer properties.
As you mentioned here and as noted in the case the concern with this ASIN and approving the documentation is the conflict of information on the detail page itself and the documentation. Since you've advised you were unable to make changes, I wanted to inquire if you were attempting manual corrections or if you attempting using an inventory file to help push the updates through?
If you have attempted changes and run into errors, I would recommend contacting our seller support teams for guidance on the errors you receive. If you were successful with your upload and no changes were made, please post your batch ID from the upload so I can work with the appropriate teams to review the situation further.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
