Why is return shipping so much for FBM
Why is the return shipping so expensive? You can't tell me that Amazon doesn't have a negotiated rate through UPS. We have one that is by no means great, but it is better prices than what Amazon is charging. Is this how Amazon is making a lot of their money is by charging us sellers extra for our return labels?
Is there any way to process returns by using our own return labels. It sure would save us a lot of money. And if so then how do we calculate what the size of the return package is along with the weight if the buyer happens to package in another box?
Thanks for any help on this.
1 reply
Danny_Amazon
Hello @Seller_Sdq6S9lBWnvxO- and thanks for the post.
Our team wouldn't have much context on why the pricing is set the way it is but I can appreciate the frustration considering the scale Amazon operates at. You can read some further context at Shipping costs for seller-fulfilled returns.
You can request SKU level exemptions from the prepaid return label program using the instructions on this page. Sellers with Professional selling plans also have the option to provide a pre-paid return label if it meets the requirements. If the return is in a different box, most of the time the carrier would apply an adjustment charge.
