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Error: The SKU does not match any ASIN and contains invalid value(s) for attributes required for creation of a new ASIN.
Hi, I have purchased a UPC code from GS1 a week ago and receive error message "The SKU does not match any ASIN and contains invalid value(s) for attributes required for creation of a new ASIN." when adding a new product.
It seems to be the case with all newer UPC codes starting with 199284xxxxxx. I have the certificates and brand names match with the official GS1 database.
Anybody has the same issue recently and knows how to solve it? I opened cases but without any success. Can an admin potentially help here? I have two cases open, ID 10827343912 and ID 10831075662.
1 reply
Cooper_Amazon
Good Evening @Seller_wQDtX2g1aSZV9,
I wanted to stop by and see if you still require assistance with the error message: "The SKU does not match any ASIN and contains invalid value(s) for attributes required for creation of a new ASIN."
I was unable to open the CASE IDs you shared with me. If you happened to file those support cases in a different Amazon Seller Support country (like in UK or EU) feel free to post on that countries Amazon Seller Forums as we have Community Managers in those locations as well. You can do this by changing the toggle on the top right that currently says, 'Unites States' to the country you filed the support ticket in.
Also my colleague @Michelle_Amazon mentioned in a previous thread here: "If you recently purchased your UPC's, it can take up to 14 days for the information to sync with Amazon, so this could be the issue. If it has not been 14 days, I would recommend that you try again each day to see if this works, then contact Seller Support if has been longer than 14 days. Please know that each time you update something in GS1, that time will start over."
If the issue has been resolved, feel free to ignore this message and have a wonderful rest your weekend.
Sincerely, Cooper_Amazon
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