restricted product policy voilation
I got notification on my account health page restricted product policy violation
I removed my listing even i didn't sell any product on my amazon account i created new listing but now it is deleted
it is still on my account why amazon is not removing this violation
even there is no option submit new appeal when i am clicking on it
it is taking me to case log there is no option to submit new appeal what can i do now/
1 reply
Atlas_Amazon
Hello @Seller_Sn3tXMUGC9pbT
I got notification on my account health page restricted product policy violation
Thank you for the information provided regarding the issues that you have encountered with the restricted products policy. I understand that you removed the listing, but the violation remains on the account health page which has caused some confusion and frustration for you. I would like to provide some additional information on how to proceed with this.
Generally, removing a listing is not enough to address a violation that is showing on the account health page. The required steps to remove the restrictions are dependent on the communication that is provided to you. Did you receive a performance notification for this particular concern? Would you be able to share more on the specific policy that our team was stating was violated? What type of product are you attempting to sell?
We encourage you to share more information such as case IDs or other type messaging regarding the situation so we may better understand your situation.
Best,
Atlas
restricted product policy voilation
I got notification on my account health page restricted product policy violation
I removed my listing even i didn't sell any product on my amazon account i created new listing but now it is deleted
it is still on my account why amazon is not removing this violation
even there is no option submit new appeal when i am clicking on it
it is taking me to case log there is no option to submit new appeal what can i do now/
restricted product policy voilation
I got notification on my account health page restricted product policy violation
I removed my listing even i didn't sell any product on my amazon account i created new listing but now it is deleted
it is still on my account why amazon is not removing this violation
even there is no option submit new appeal when i am clicking on it
it is taking me to case log there is no option to submit new appeal what can i do now/
1 reply
1 reply
Atlas_Amazon
Hello @Seller_Sn3tXMUGC9pbT
I got notification on my account health page restricted product policy violation
Thank you for the information provided regarding the issues that you have encountered with the restricted products policy. I understand that you removed the listing, but the violation remains on the account health page which has caused some confusion and frustration for you. I would like to provide some additional information on how to proceed with this.
Generally, removing a listing is not enough to address a violation that is showing on the account health page. The required steps to remove the restrictions are dependent on the communication that is provided to you. Did you receive a performance notification for this particular concern? Would you be able to share more on the specific policy that our team was stating was violated? What type of product are you attempting to sell?
We encourage you to share more information such as case IDs or other type messaging regarding the situation so we may better understand your situation.
Best,
Atlas
Atlas_Amazon
Hello @Seller_Sn3tXMUGC9pbT
I got notification on my account health page restricted product policy violation
Thank you for the information provided regarding the issues that you have encountered with the restricted products policy. I understand that you removed the listing, but the violation remains on the account health page which has caused some confusion and frustration for you. I would like to provide some additional information on how to proceed with this.
Generally, removing a listing is not enough to address a violation that is showing on the account health page. The required steps to remove the restrictions are dependent on the communication that is provided to you. Did you receive a performance notification for this particular concern? Would you be able to share more on the specific policy that our team was stating was violated? What type of product are you attempting to sell?
We encourage you to share more information such as case IDs or other type messaging regarding the situation so we may better understand your situation.
Best,
Atlas
Atlas_Amazon
Hello @Seller_Sn3tXMUGC9pbT
I got notification on my account health page restricted product policy violation
Thank you for the information provided regarding the issues that you have encountered with the restricted products policy. I understand that you removed the listing, but the violation remains on the account health page which has caused some confusion and frustration for you. I would like to provide some additional information on how to proceed with this.
Generally, removing a listing is not enough to address a violation that is showing on the account health page. The required steps to remove the restrictions are dependent on the communication that is provided to you. Did you receive a performance notification for this particular concern? Would you be able to share more on the specific policy that our team was stating was violated? What type of product are you attempting to sell?
We encourage you to share more information such as case IDs or other type messaging regarding the situation so we may better understand your situation.
Best,
Atlas
