After Amazon telling us last year that they were changing the default handling time and removing our ability to globally reset it, we had to WASTE hours upon hours over multiple days to reset OUR handline time by each SKU.

Today we receive this B-S email:

Dear Seller

Your account has been selected to be auto-enrolled in Automated Handling Time (AHT). This change will occur on May 15th with no action required on your behalf.

Automated Handling Time will set more accurate Handling Times for each of your Fulfilled by Merchant (FBM) offers. With this upgrade your offers will have a more accurate delivery date, which is normally shorter and more appealing to buyers, typically resulting in more sales.

When Automated Handling Time is enabled, your ship-by date will be automatically adjusted for every SKU based on the actual time it has historically taken you to pack and ship confirm orders of that SKU.

Your account was selected for this upgrade because your Actual Handling Time is 2.6 days faster than what you had configured in your settings. This made your delivery dates unnecessarily long, making your offers seem less appealing to customers.

Worried about your account health?

For the first 90 days after this change, your Late Shipment Rate (LSR) will not be impacted if you have a late shipment because Automated Handling Time set a faster Handling Time than your original configuration.

Additionally, you now have the ability to set your Order Handling Capacity when AHT is enabled. This feature sets a limit for how many orders you can handle in a day. Once this limit is reached you get an additional day of Handling Time for every subsequent order. Click to learn more

After Automated Handling Time is enabled, if you prefer to manually set your Handling Time per SKU, watch this video to learn how. After you configure your SKU-specific Handling Time, you can disable Automated Handling Time on your Handling Time Settings.

Thank you.

GET THIS AMAZON - only we know our business and how long we may need to process an order. LEAVE our handling time alone. We are NOT interested in your changing OUR setting. We have NEVER had a customer state that they received an item too fast.

And to the MODS - we know you have NO power to do anything and your only job is to be condescending and prevent us from filing for arbitration by making "suggestions" that would doom an arbitration case if we followed them. Want to do something constructive - tell your bosses NOT to "auto-enroll" us in anything. We have been in business since 1969 and have forgotten more about OUR business than Amazon could ever hope to learn or to make any constructive suggestions.