Hello @Seller_gYjc74fwUQcdP,

Thank you for posting your concerns, I do see this deactivation is associated to our multiple accounts policy.

Why is this happening?

You have a separate account Nozanj which was enforced for violating one of our policies. As a result, you may no longer use the Nozanj Selling account to sell on Amazon.com.

How do I reactivate my account?

In order to reactivate this Selling account, Nozanj please follow the below steps:

1. You must first reactivate the account associated with Nozanj by submitting an appeal. Please follow the instructions in the communication received for that account.

2. Once you have successfully reactivated that account, please submit an appeal to reactivate the current account, Nozanj by using this link: https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap. When submitting the appeal, you will need to provide us with the name of the account that was reactivated and the date of reactivation.

As it would appear you are associated to a similar named account, it is possible that you created a global selling account. The provided help page will help you sign into the specific regions you may have associated to this account. Can you check your account information page to see if there are any other regions registered to your account? If you have any other accounts, I would suggest signing into them and verifying they are active. If you need guidance on how to address those account issues, you are welcome to post your notification here for more support on that situation.

How do I reactivate my account?

In order to reactivate this Selling account, Nozanj please follow the below steps:

1. You must first reactivate the account associated with Nozanj by submitting an appeal. Please follow the instructions in the communication received for that account.

2. Once you have successfully reactivated that account, please submit an appeal to reactivate the current account, Nozanj by using this link: https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap. When submitting the appeal, you will need to provide us with the name of the account that was reactivated and the date of reactivation.

As mentioned above this is the first recommended path, once the account is reinstated, you can appeal from this account acknowledging the associated store(s) have been reinstated. This will prompt a review for compliance and eligibility for reactivation.

What if I don’t own the account – Nozanj ?

If you believe you do not own the other account, please follow the below steps:

1. If you once owned the account/were a rights owner but no longer own it/no longer have account rights, please submit an appeal following this https://sellercentral.amazon.com/performance/notifications and provide supporting documentation to show that you no longer own it/no longer have any relationship to this account. Supporting documentation may include sales deed, purchase agreement, or business transfer agreement, contract termination, etc.

2. If you do not recognize the above account and believe this de-activation was in error, please submit an appeal following this link: https://sellercentral.amazon.com/performance/notifications and confirm that this account does not belong to you. If we cannot substantiate the claim, your account will not be reinstated and this account will not be allowed to do business on Amazon in the future.

Typically in these situations we provide two paths, the first is mentioned above, this is the section part which requires supporting documentation as mentioned or similar documentation to verify a proper separation from the account or account owner of the other store. As additionally noted in the notification, if we cannot substantiate your claim that this was in error or we cannot confirm separation with the provided documentation. The account would not be eligible for reactivation unless the other store can be reinstated.

You can also learn more on this situation by watching our seller university video on how to address a multiple accounts policy violation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.