LOST BUY BOX Days
Dear Amazon Seller Support Team,
We need help with buy box of FULL products please.All of buy boxes lost four days ago.We have lost so many orders and sales these days. I beg someone can help solve the issue.Contacted with different Amazon seller support with same solutions, they show us the similar answers.
Our account health page is still in normal state.We aim at keep improving your metric in good.Any experience sellers with this same issue or Amazon Managers please help view, thank you for your advise!
Account Health Rating - 324
Order Defect Rate - 0.8%
Late Shipment Rate - 0%
Pre-distribution cancellation rate- 0%
Valid Tracking Rate - 99.87%
Case ID: 16563054931 and 16543945321
Thanks in advance!!!
@Michelle_Amazon@Rose_Amazon@Glenn_Amazon@Cooper_Amazon@Ricardo_Amazon
4 replies
Cooper_Amazon
Good Afternoon @Seller_k3rVBHYjOw4Xn,
Thank you for reaching out to us on the Seller Forums. In general we are not able to provide any details regarding the Featured Offer, however I have requested a review of your Featured Offer Eligibility for the ASINs shared on case 16563054931. I won't be able to share the specific results of the investigation but I will indicate when the review is complete. Hope you have a wonderful rest of the week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Hello @Seller_k3rVBHYjOw4Xn,
I wanted to follow up with you to let you know, at this time your Featured Offer Eligibility review is complete. While I cannot provide specific updates, any changes to your offers can be seen on your Manage Inventory page in Seller Central.
Thank you for your understanding and have a great day!
Cheers, Cooper_Amazon
LOST BUY BOX Days
Dear Amazon Seller Support Team,
We need help with buy box of FULL products please.All of buy boxes lost four days ago.We have lost so many orders and sales these days. I beg someone can help solve the issue.Contacted with different Amazon seller support with same solutions, they show us the similar answers.
Our account health page is still in normal state.We aim at keep improving your metric in good.Any experience sellers with this same issue or Amazon Managers please help view, thank you for your advise!
Account Health Rating - 324
Order Defect Rate - 0.8%
Late Shipment Rate - 0%
Pre-distribution cancellation rate- 0%
Valid Tracking Rate - 99.87%
Case ID: 16563054931 and 16543945321
Thanks in advance!!!
@Michelle_Amazon@Rose_Amazon@Glenn_Amazon@Cooper_Amazon@Ricardo_Amazon
LOST BUY BOX Days
Dear Amazon Seller Support Team,
We need help with buy box of FULL products please.All of buy boxes lost four days ago.We have lost so many orders and sales these days. I beg someone can help solve the issue.Contacted with different Amazon seller support with same solutions, they show us the similar answers.
Our account health page is still in normal state.We aim at keep improving your metric in good.Any experience sellers with this same issue or Amazon Managers please help view, thank you for your advise!
Account Health Rating - 324
Order Defect Rate - 0.8%
Late Shipment Rate - 0%
Pre-distribution cancellation rate- 0%
Valid Tracking Rate - 99.87%
Case ID: 16563054931 and 16543945321
Thanks in advance!!!
@Michelle_Amazon@Rose_Amazon@Glenn_Amazon@Cooper_Amazon@Ricardo_Amazon
4 replies
4 replies
Cooper_Amazon
Good Afternoon @Seller_k3rVBHYjOw4Xn,
Thank you for reaching out to us on the Seller Forums. In general we are not able to provide any details regarding the Featured Offer, however I have requested a review of your Featured Offer Eligibility for the ASINs shared on case 16563054931. I won't be able to share the specific results of the investigation but I will indicate when the review is complete. Hope you have a wonderful rest of the week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Hello @Seller_k3rVBHYjOw4Xn,
I wanted to follow up with you to let you know, at this time your Featured Offer Eligibility review is complete. While I cannot provide specific updates, any changes to your offers can be seen on your Manage Inventory page in Seller Central.
Thank you for your understanding and have a great day!
Cheers, Cooper_Amazon
Cooper_Amazon
Good Afternoon @Seller_k3rVBHYjOw4Xn,
Thank you for reaching out to us on the Seller Forums. In general we are not able to provide any details regarding the Featured Offer, however I have requested a review of your Featured Offer Eligibility for the ASINs shared on case 16563054931. I won't be able to share the specific results of the investigation but I will indicate when the review is complete. Hope you have a wonderful rest of the week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Afternoon @Seller_k3rVBHYjOw4Xn,
Thank you for reaching out to us on the Seller Forums. In general we are not able to provide any details regarding the Featured Offer, however I have requested a review of your Featured Offer Eligibility for the ASINs shared on case 16563054931. I won't be able to share the specific results of the investigation but I will indicate when the review is complete. Hope you have a wonderful rest of the week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Hello @Seller_k3rVBHYjOw4Xn,
I wanted to follow up with you to let you know, at this time your Featured Offer Eligibility review is complete. While I cannot provide specific updates, any changes to your offers can be seen on your Manage Inventory page in Seller Central.
Thank you for your understanding and have a great day!
Cheers, Cooper_Amazon
Cooper_Amazon
Hello @Seller_k3rVBHYjOw4Xn,
I wanted to follow up with you to let you know, at this time your Featured Offer Eligibility review is complete. While I cannot provide specific updates, any changes to your offers can be seen on your Manage Inventory page in Seller Central.
Thank you for your understanding and have a great day!
Cheers, Cooper_Amazon
