Long story short.... I have been selling on amazon for 5 ish years. No issues. I was notified awhile ago that I needed to provide information to be in compliance with the INFORM act. I did that. Seller Dashboard says that it has been accepted. Time goes by. In October of this year I am all of the sudden charged $430. I call to figure out what is going on and I see that my account has been deactivated. When it was deactivated my inventory went in to stranded mode. Due to that, it triggered the destruction of my inventory and the $430 charge was the fee for inventory destruction. The reason my account was deactivated? Failure to comply with the INFORM act. I tell them that I did everything required. The helpful customer service agent went through my seller dashboard and noticed that it was saying in the system that I had submitted all the paperwork, and when she went to a screen past that she wasn't able to click a button and there was some sort of error. She said that she would look into it. A few weeks go by and in the meantime my account is restored and magically, I am now in compliance with the INFORM act!!!! I did not submit any more paperwork in the meantime. This proves that there was some sort of error on amazons end. They are still giving me the run around and saying that I cannot be refunded. I have escalated the case a number of times, and keep getting stonewalled. Should I get my lawyer involved? My bank is now contacting them to dispute the charge. What else should I do? This is ridiculous.