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Read onlyMy sellers account has suddenly been set to 'inactive' due to inactivity. When I click on the link in the email I get sent to a page that states my account is inactive. When I press 'Continue' I get sent to my creditcard/charge methods. The card is active and all information is correct, nothing has changed about this. I have tried to confirm all information. My shop is not in holiday mode. I am stuck in a loop and now have many, many of the same emails by Amazon telling me to reactivate my account and these just send me back to my first page telling me my account is inactive.
I'm having the same problem. It's incredibly frustrating because I'm supposed to ship something out and can't access the address and support is completely useless. I don't know how Amazon is in business with such a shoddy product.
This is my standard credit card template so use what applies!
Amazon is weird on so many levels and this seems to work at least sometimes!
First, be sure it is an actual CREDIT Card. While Amazon claims that a Debit Card will work, that is seldom true! They WILL charge a Debit Card for initial fees but they will NOT take it on continuing basis most of the time despite their claims!
Put the card number into your BUYER side account first. Wait an hour (sometimes less) for the gerbils to work their way through the system and then put it in the SELLER side.
There was one recent response from a seller on a post that they DELETED the card that was on the buyer side and put the SAME card back in after a little bit and it fixed the problem. Amazon is a maze of broken links in their antiquated software.
Here are a couple threads where an OP says it worked.
https://sellercentral.amazon.com/seller-forums/discussions/t/096ef5b2-ffd5-4943-86fe-41c9d087a7e7?postId=0fbb2fae-1e92-4c41-bdb5-80851137886b
https://sellercentral.amazon.com/seller-forums/discussions/t/a81a37ec-71f9-4247-87a1-b79c6000bfd1?postId=68fd87bc-9e03-40a8-9e75-2afc054f7c2b
https://sellercentral.amazon.com/seller-forums/discussions/t/d42f54b5-aee0-48a2-8927-25287095f409?postId=3c9b06ef-e62b-4916-8bc9-7dad3391a64e
https://sellercentral.amazon.com/seller-forums/discussions/t/391729a6-334a-4aa0-9d81-541b37dbaac6?postId=8d03dcd3-7e3a-4d0d-a22b-f5ffcdec4e58
Hello @Seller_rNvKrOFT6Ert2
Thanks for reaching out to Amazon Forums. I've reviewed your account and it currently appears as active. It seems the inactivity issue has been resolved since your initial report.
Please verify if you can now access and operate your account normally. If you continue experiencing any issues, please let us know.
Kind regards,
Nano