Hello. We don't get many chargebacks at all but when we have they usually send an email and it apears that you should respond to the email and no where does it say "No reply". Below is the email sent back when I responded to the original email they sent me which is below that. There is no option on Seller Central under chargback claims for me to submit this information so how am I supposed to respond? I guess I will email the cb-seller-query email that is listed in their reply email back to me.

Can Amazon please clean up some of their processes so we don't have to do everything 2-3 times and 2-3 different ways, this really should be much easier.

My brands was removed from Brand Registry. We need to submit an appeal request, so we sent an email with the subject "Application for reinstating the brand" to “jeff@amazon.com”, but have not received a reply to the email @amazon, please help us understand how to properly appeal these removals and get my brand back to brand registry.

After a video interview, I received an email from inbound-appeals@amazon.com asking for the same documents that I submitted before the interview.

The email provides no link of where to submit the documents. Should I reply directly to the email with documents attached? Will they read the email if I reply directly?

Thank you for your help.