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Seller_V1rFrpPI3hrYJ

URGENT PLEASE - Inform Act Internal Amazon issue

I am looking for some help from mods to escalate this issue to leadership who can assist with this issue. I have until 11/29/2024 to complete my identity verification or my account will be deactivated temporarily until i do so. However, the attached image is the error message I recieve when i click verify now. I cannot get past this error to complete my identity verification. So, I am at risk of losing my account until this is fixed by amazon and it is right before the holidays. I have a family and this is our sole income and this has put a tremendous amount of stress on my family.

I have tried to start the US Inform Act on multiple devices, multiple browsers and have tried everything as far as clearing my cookies, history, cache etc. Anything you can do to assist so that my account will not be deactivated so I can continue selling would be much appreciated. Please let me know if there is any other information you would like me to share to assist.

CASE ID 16695355151

Thank you so much.

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Tags:Account Health
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Seller_V1rFrpPI3hrYJ

@Jurgen_Amazon

@Ricardo_Amazon

@Sunnie_Amazon

@Joey_Amazon

@KJ_Amazon

@Dominic_Amazon

@Emet_Amazon

@TaylorR_Amazon

@LeviDylan_Amazon

@Nikki_Amazon

@Connor_Amazon

@Atlas_Amazon

00
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Emet_Amazon

Hello @Seller_V1rFrpPI3hrYJ

Thank you for your post.

We are closing this duplicate thread.

Please create only one topic per question. Creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking.

You may continue the discussion in your original topic, thank you.

Emet.

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Seller_V1rFrpPI3hrYJ

URGENT PLEASE - Inform Act Internal Amazon issue

I am looking for some help from mods to escalate this issue to leadership who can assist with this issue. I have until 11/29/2024 to complete my identity verification or my account will be deactivated temporarily until i do so. However, the attached image is the error message I recieve when i click verify now. I cannot get past this error to complete my identity verification. So, I am at risk of losing my account until this is fixed by amazon and it is right before the holidays. I have a family and this is our sole income and this has put a tremendous amount of stress on my family.

I have tried to start the US Inform Act on multiple devices, multiple browsers and have tried everything as far as clearing my cookies, history, cache etc. Anything you can do to assist so that my account will not be deactivated so I can continue selling would be much appreciated. Please let me know if there is any other information you would like me to share to assist.

CASE ID 16695355151

Thank you so much.

img
7 views
3 replies
Tags:Account Health
00
Reply
user profile

URGENT PLEASE - Inform Act Internal Amazon issue

by Seller_V1rFrpPI3hrYJ

I am looking for some help from mods to escalate this issue to leadership who can assist with this issue. I have until 11/29/2024 to complete my identity verification or my account will be deactivated temporarily until i do so. However, the attached image is the error message I recieve when i click verify now. I cannot get past this error to complete my identity verification. So, I am at risk of losing my account until this is fixed by amazon and it is right before the holidays. I have a family and this is our sole income and this has put a tremendous amount of stress on my family.

I have tried to start the US Inform Act on multiple devices, multiple browsers and have tried everything as far as clearing my cookies, history, cache etc. Anything you can do to assist so that my account will not be deactivated so I can continue selling would be much appreciated. Please let me know if there is any other information you would like me to share to assist.

CASE ID 16695355151

Thank you so much.

img
Tags:Account Health
00
7 views
3 replies
Reply
3 replies
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Seller_V1rFrpPI3hrYJ

@Jurgen_Amazon

@Ricardo_Amazon

@Sunnie_Amazon

@Joey_Amazon

@KJ_Amazon

@Dominic_Amazon

@Emet_Amazon

@TaylorR_Amazon

@LeviDylan_Amazon

@Nikki_Amazon

@Connor_Amazon

@Atlas_Amazon

00
user profile
Emet_Amazon

Hello @Seller_V1rFrpPI3hrYJ

Thank you for your post.

We are closing this duplicate thread.

Please create only one topic per question. Creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking.

You may continue the discussion in your original topic, thank you.

Emet.

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user profile
Seller_V1rFrpPI3hrYJ

@Jurgen_Amazon

@Ricardo_Amazon

@Sunnie_Amazon

@Joey_Amazon

@KJ_Amazon

@Dominic_Amazon

@Emet_Amazon

@TaylorR_Amazon

@LeviDylan_Amazon

@Nikki_Amazon

@Connor_Amazon

@Atlas_Amazon

00
user profile
Seller_V1rFrpPI3hrYJ

@Jurgen_Amazon

@Ricardo_Amazon

@Sunnie_Amazon

@Joey_Amazon

@KJ_Amazon

@Dominic_Amazon

@Emet_Amazon

@TaylorR_Amazon

@LeviDylan_Amazon

@Nikki_Amazon

@Connor_Amazon

@Atlas_Amazon

00
Reply
user profile
Emet_Amazon

Hello @Seller_V1rFrpPI3hrYJ

Thank you for your post.

We are closing this duplicate thread.

Please create only one topic per question. Creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking.

You may continue the discussion in your original topic, thank you.

Emet.

00
user profile
Emet_Amazon

Hello @Seller_V1rFrpPI3hrYJ

Thank you for your post.

We are closing this duplicate thread.

Please create only one topic per question. Creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking.

You may continue the discussion in your original topic, thank you.

Emet.

00
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