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Seller_XG9JT0BeSYnrQ

Restricted Products Removal (prescription drug or the active ingredient in a prescription drug)

I have been selling this product for years, and it is a common OTC item in the US market.

On 10/25, the product page was removed and I received a restricted product warning. I have been following the steps appealing the case, but still going nowhere after providing the requested items.

I have been asked for and provided the following: update detail page, upload product image, provide drug fact panel, and etc. After carefully reviewing and responding each case, I would get a generic reply without any useful information.

Can someone help please?

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9 replies
Tags:Restricted Products
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Seller_XG9JT0BeSYnrQ

Restricted Products Removal (prescription drug or the active ingredient in a prescription drug)

I have been selling this product for years, and it is a common OTC item in the US market.

On 10/25, the product page was removed and I received a restricted product warning. I have been following the steps appealing the case, but still going nowhere after providing the requested items.

I have been asked for and provided the following: update detail page, upload product image, provide drug fact panel, and etc. After carefully reviewing and responding each case, I would get a generic reply without any useful information.

Can someone help please?

25 views
9 replies
Tags:Restricted Products
00
Reply
9 replies
user profile
Seller_vCOJFM9QWxHuO

In the same exact position... Waiting on updates and will revert back here as well if I learn anything new.

00
user profile
Glenn_Amazon

Hi @Seller_XG9JT0BeSYnrQ,

I'm sorry for the difficulties you have had appealing your product. Can you please reply with your most recent Case ID so I can see what option exist to appeal. Thank you for your understanding.

-Glenn

01
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user profile
Seller_XG9JT0BeSYnrQ

Restricted Products Removal (prescription drug or the active ingredient in a prescription drug)

I have been selling this product for years, and it is a common OTC item in the US market.

On 10/25, the product page was removed and I received a restricted product warning. I have been following the steps appealing the case, but still going nowhere after providing the requested items.

I have been asked for and provided the following: update detail page, upload product image, provide drug fact panel, and etc. After carefully reviewing and responding each case, I would get a generic reply without any useful information.

Can someone help please?

25 views
9 replies
Tags:Restricted Products
00
Reply
user profile
Seller_XG9JT0BeSYnrQ

Restricted Products Removal (prescription drug or the active ingredient in a prescription drug)

I have been selling this product for years, and it is a common OTC item in the US market.

On 10/25, the product page was removed and I received a restricted product warning. I have been following the steps appealing the case, but still going nowhere after providing the requested items.

I have been asked for and provided the following: update detail page, upload product image, provide drug fact panel, and etc. After carefully reviewing and responding each case, I would get a generic reply without any useful information.

Can someone help please?

25 views
9 replies
Tags:Restricted Products
00
Reply
user profile

Restricted Products Removal (prescription drug or the active ingredient in a prescription drug)

by Seller_XG9JT0BeSYnrQ

I have been selling this product for years, and it is a common OTC item in the US market.

On 10/25, the product page was removed and I received a restricted product warning. I have been following the steps appealing the case, but still going nowhere after providing the requested items.

I have been asked for and provided the following: update detail page, upload product image, provide drug fact panel, and etc. After carefully reviewing and responding each case, I would get a generic reply without any useful information.

Can someone help please?

Tags:Restricted Products
00
25 views
9 replies
Reply
9 replies
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Seller_vCOJFM9QWxHuO

In the same exact position... Waiting on updates and will revert back here as well if I learn anything new.

00
user profile
Glenn_Amazon

Hi @Seller_XG9JT0BeSYnrQ,

I'm sorry for the difficulties you have had appealing your product. Can you please reply with your most recent Case ID so I can see what option exist to appeal. Thank you for your understanding.

-Glenn

01
There are no more posts to display
user profile
Seller_vCOJFM9QWxHuO

In the same exact position... Waiting on updates and will revert back here as well if I learn anything new.

00
user profile
Seller_vCOJFM9QWxHuO

In the same exact position... Waiting on updates and will revert back here as well if I learn anything new.

00
Reply
user profile
Glenn_Amazon

Hi @Seller_XG9JT0BeSYnrQ,

I'm sorry for the difficulties you have had appealing your product. Can you please reply with your most recent Case ID so I can see what option exist to appeal. Thank you for your understanding.

-Glenn

01
user profile
Glenn_Amazon

Hi @Seller_XG9JT0BeSYnrQ,

I'm sorry for the difficulties you have had appealing your product. Can you please reply with your most recent Case ID so I can see what option exist to appeal. Thank you for your understanding.

-Glenn

01
Reply
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