On April 27th I received reimbursement for an item damaged by Amazon equating to $8.27 per unit. Not even a month has passed and now I'm being offered less than half that amount as reimbursement for a shipment where all my units were damaged by Amazon. In that months time the items price has only gone up so per Amazon's reimbursement policy guidelines stated below, there is no reason the reimbursement amount should be cut in half.
-The median price at which you have sold the item on Amazon over the past 18 months
-The median price at which other sellers have sold the same item on Amazon over the past 18 months
-The current list price you have set for the same item on Amazon or the mean list price if you have multiple listings for the same item
-The current list price for the same item from other sellers on Amazon
Can a mod please look into this?
Case ID: ID 15288132031
Hi @Seller_X42tzh1nYjWun,
Dominic from Amazon here, would like to help with this. Out of curiosity how much of a difference are you seeing in the price per unit reimbursement?
Best,
Dominic