Mods please investigate A-to-Z.. why is it seller funded, not Amazon??!?!?!?!?
Order #: 112-0297065-4482650
We bought the shipping label on Amazon, the package was delivered during the delivery window. The tracking shows it was delivered. We shipped it out by the ship by date.
Why was this seller funded and not Amazon. Mods please investigate.
@Jurgen_Amazon
Mods please investigate A-to-Z.. why is it seller funded, not Amazon??!?!?!?!?
Order #: 112-0297065-4482650
We bought the shipping label on Amazon, the package was delivered during the delivery window. The tracking shows it was delivered. We shipped it out by the ship by date.
Why was this seller funded and not Amazon. Mods please investigate.
@Jurgen_Amazon
4 replies
Seller_DdmPiA1p1S2Wu
But does it show a physical scan by the carrier no later than the ship by date? With the USPS especially, they often don't scan the package for a while, and so the first physical scan is later than the ship by date, and then Amazon won't cover A-Z INR claims. If you care to provide the ship by date and the tracking number, I'll be happy to take a look.
Danny_Amazon
Hello @Seller_8WD90AQIKKxcQ- and thanks for the post.
As I review the claim specifics currently, it appears the claim is currently under review following your appeal. Let's give the team a couple of days to complete this review, but let me know if you still have any questions after the decision is communicated!
Best,
Danny
Mods please investigate A-to-Z.. why is it seller funded, not Amazon??!?!?!?!?
Order #: 112-0297065-4482650
We bought the shipping label on Amazon, the package was delivered during the delivery window. The tracking shows it was delivered. We shipped it out by the ship by date.
Why was this seller funded and not Amazon. Mods please investigate.
@Jurgen_Amazon
Mods please investigate A-to-Z.. why is it seller funded, not Amazon??!?!?!?!?
Order #: 112-0297065-4482650
We bought the shipping label on Amazon, the package was delivered during the delivery window. The tracking shows it was delivered. We shipped it out by the ship by date.
Why was this seller funded and not Amazon. Mods please investigate.
@Jurgen_Amazon
Mods please investigate A-to-Z.. why is it seller funded, not Amazon??!?!?!?!?
Order #: 112-0297065-4482650
We bought the shipping label on Amazon, the package was delivered during the delivery window. The tracking shows it was delivered. We shipped it out by the ship by date.
Why was this seller funded and not Amazon. Mods please investigate.
@Jurgen_Amazon
4 replies
4 replies
Seller_DdmPiA1p1S2Wu
But does it show a physical scan by the carrier no later than the ship by date? With the USPS especially, they often don't scan the package for a while, and so the first physical scan is later than the ship by date, and then Amazon won't cover A-Z INR claims. If you care to provide the ship by date and the tracking number, I'll be happy to take a look.
Danny_Amazon
Hello @Seller_8WD90AQIKKxcQ- and thanks for the post.
As I review the claim specifics currently, it appears the claim is currently under review following your appeal. Let's give the team a couple of days to complete this review, but let me know if you still have any questions after the decision is communicated!
Best,
Danny
Seller_DdmPiA1p1S2Wu
But does it show a physical scan by the carrier no later than the ship by date? With the USPS especially, they often don't scan the package for a while, and so the first physical scan is later than the ship by date, and then Amazon won't cover A-Z INR claims. If you care to provide the ship by date and the tracking number, I'll be happy to take a look.
Seller_DdmPiA1p1S2Wu
But does it show a physical scan by the carrier no later than the ship by date? With the USPS especially, they often don't scan the package for a while, and so the first physical scan is later than the ship by date, and then Amazon won't cover A-Z INR claims. If you care to provide the ship by date and the tracking number, I'll be happy to take a look.
Danny_Amazon
Hello @Seller_8WD90AQIKKxcQ- and thanks for the post.
As I review the claim specifics currently, it appears the claim is currently under review following your appeal. Let's give the team a couple of days to complete this review, but let me know if you still have any questions after the decision is communicated!
Best,
Danny
Danny_Amazon
Hello @Seller_8WD90AQIKKxcQ- and thanks for the post.
As I review the claim specifics currently, it appears the claim is currently under review following your appeal. Let's give the team a couple of days to complete this review, but let me know if you still have any questions after the decision is communicated!
Best,
Danny
