How can I get a moderator to help me with lost Halloween FBA incoming inventory?
We sendt in 2 different FBA orders filled with Halloween products. Hundreds of the products were lost once they got into the warehouse. We have opened cases. We check the cases every 5 days and still no will will reply or address the cases. No one will search for our inventory or reimburse the inventory (as we have manufacture invoices).
FBA18FF7LQZM - Missing Items from Inbound ID 16513927881. (Sent in September)
FBA18B0BVBP5 - Missing Items from Inbound ID 16546346381 (Sent in Aug)
Can a moderator help us?
Thank you
9 replies
Christine_Amazon
Hello @Seller_uJo8XNzWYLBfo
Christine here from Amazon Forums.
I was checking the shipment FBA18FF7LQZM and I do see the case ID 16513927881 was closed due to lack of response.
I do highly recommend you to contact seller support and keep an eye on the case.
For shipment FBA18B0BVBP5 case ID 16646789731 was resolved a day ago, please check for the information provided to you on that case ID.
Hope you have a great day!
Christine
