My entire catalogue of brands is now gated and I'm unable to send any new inventory!
Has anyone been experiencing a technical glitch inside their seller account that started yesterday? I was attempting to send inventory and got a notification I was now gated in the brand but had no way to request un-gating. I understand this happens often to get re-approved but I tested 20-30 brands and am getting the same error message.
I have a solid Healthy Account and no IP violations of any kind. I have been on Amazon support calls/emails but they don't seem to understand the issue I'm describing. Anyone gotten any clarification on this?
My entire catalogue of brands is now gated and I'm unable to send any new inventory!
Has anyone been experiencing a technical glitch inside their seller account that started yesterday? I was attempting to send inventory and got a notification I was now gated in the brand but had no way to request un-gating. I understand this happens often to get re-approved but I tested 20-30 brands and am getting the same error message.
I have a solid Healthy Account and no IP violations of any kind. I have been on Amazon support calls/emails but they don't seem to understand the issue I'm describing. Anyone gotten any clarification on this?
5 replies
Seller_OvL8C4BJWiuS9
You are selling branded product? There has been a big crackdown on brands protecting themselves on Amazon against allowance of 3rd party sellers. Are you authorized by the brand(s) you attempting to sell?
Blake_Amazon
Hey @Seller_jBhPYC1MqCJRG, Another seller has asked some good follow up questions for information that would be helpful to know - aside from that, do you have a Seller Support case ID I can look into?
