The buyer left a product review in the seller's feedback
The buyer left a product review in the seller's feedback, and Amazon refuses to remove it. I receive the same response each time: "We’re unable to remove this feedback because the feedback for order doesn't meet our guidelines for suppression. "
According to deletion rules, feedback should be deleted if the entire text is a product review. The comment in question is: "Very disappointed with the quality of the product. It hasn’t been a month and it broke completely."
There are no words in the comment that characterize the quality of the seller's service. Could anyone from Amazon help me? @Rose_Amazon @KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon@Roberto_Amazon
Your assistance is greatly appreciated. Thank you in advance.
Case ID 15509146741
The buyer left a product review in the seller's feedback
The buyer left a product review in the seller's feedback, and Amazon refuses to remove it. I receive the same response each time: "We’re unable to remove this feedback because the feedback for order doesn't meet our guidelines for suppression. "
According to deletion rules, feedback should be deleted if the entire text is a product review. The comment in question is: "Very disappointed with the quality of the product. It hasn’t been a month and it broke completely."
There are no words in the comment that characterize the quality of the seller's service. Could anyone from Amazon help me? @Rose_Amazon @KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon@Roberto_Amazon
Your assistance is greatly appreciated. Thank you in advance.
Case ID 15509146741
4 replies
Quincy_Amazon
Hello @Seller_RzFCFP6skw1ml
Thank you for posting your inquiry to the Forums and for providing that case ID number. I am looking into it and will respond with any findings.
Regards,
Quincy_Amazon
The buyer left a product review in the seller's feedback
The buyer left a product review in the seller's feedback, and Amazon refuses to remove it. I receive the same response each time: "We’re unable to remove this feedback because the feedback for order doesn't meet our guidelines for suppression. "
According to deletion rules, feedback should be deleted if the entire text is a product review. The comment in question is: "Very disappointed with the quality of the product. It hasn’t been a month and it broke completely."
There are no words in the comment that characterize the quality of the seller's service. Could anyone from Amazon help me? @Rose_Amazon @KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon@Roberto_Amazon
Your assistance is greatly appreciated. Thank you in advance.
Case ID 15509146741
The buyer left a product review in the seller's feedback
The buyer left a product review in the seller's feedback, and Amazon refuses to remove it. I receive the same response each time: "We’re unable to remove this feedback because the feedback for order doesn't meet our guidelines for suppression. "
According to deletion rules, feedback should be deleted if the entire text is a product review. The comment in question is: "Very disappointed with the quality of the product. It hasn’t been a month and it broke completely."
There are no words in the comment that characterize the quality of the seller's service. Could anyone from Amazon help me? @Rose_Amazon @KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon@Roberto_Amazon
Your assistance is greatly appreciated. Thank you in advance.
Case ID 15509146741
The buyer left a product review in the seller's feedback
The buyer left a product review in the seller's feedback, and Amazon refuses to remove it. I receive the same response each time: "We’re unable to remove this feedback because the feedback for order doesn't meet our guidelines for suppression. "
According to deletion rules, feedback should be deleted if the entire text is a product review. The comment in question is: "Very disappointed with the quality of the product. It hasn’t been a month and it broke completely."
There are no words in the comment that characterize the quality of the seller's service. Could anyone from Amazon help me? @Rose_Amazon @KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon@Roberto_Amazon
Your assistance is greatly appreciated. Thank you in advance.
Case ID 15509146741
4 replies
4 replies
Quincy_Amazon
Hello @Seller_RzFCFP6skw1ml
Thank you for posting your inquiry to the Forums and for providing that case ID number. I am looking into it and will respond with any findings.
Regards,
Quincy_Amazon
Quincy_Amazon
Hello @Seller_RzFCFP6skw1ml
Thank you for posting your inquiry to the Forums and for providing that case ID number. I am looking into it and will respond with any findings.
Regards,
Quincy_Amazon
Quincy_Amazon
Hello @Seller_RzFCFP6skw1ml
Thank you for posting your inquiry to the Forums and for providing that case ID number. I am looking into it and will respond with any findings.
Regards,
Quincy_Amazon
