I need help reactivating my account
I need help appealing a multiple accounts violation. The 2 other accounts are mine because I had problems registering for an amazon account as I would just get stuck at a page and decided to register for a new amazon account with the same info but different email and got past that page. I finally have an amazon account and then it got deactivated. It said for me to reactivate and appeal the two other accounts but the two other accounts aren't even registered yet as i talked to amazon support team so the accounts didn't get suspended so there is no way of reactivating the accounts. I can't even write an appeal or do anything because both accounts don't even have a dashboard and are just stuck at register an Amazon account. What do i do in this situation
3 replies
Seller_kIukTwdhvntAp
"What do i do in this situation"
It's very likely that you will have to fix the accounts that were in process before anything gets done. Trying to register shows an intent to Amazon so using a different email is probably considered as 'deceptive' at this point!
If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.
Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.
They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…
Seller_kIukTwdhvntAp
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CLOSE all but one of them please.
Atlas_Amazon
Hello @Seller_pKXA42is3GRhX
Thank you for the information provided regarding what occurred with your account. I understand that your current account was impacted due to an association to two previous accounts that you attempted to register. This will be due to the set up of our multiple accounts policy that does allow for multiple accounts as long as they are all in an active standing.
If you began the registration process, then it will considered to be an account that exists on the platform even if it did not complete the overall verification. As mentioned by @Seller_kIukTwdhvntAp, you will need to take action to resolve the previous accounts to be able to resolve the current account.
We would advise on completing the registration and verification. Once you have confirmed that the accounts are active, you can submit an appeal on the current account to get the restrictions removed.
If you have any other questions or updates you would like to share, please refer back here for continued support.
Best,
Atlas
I need help reactivating my account
I need help appealing a multiple accounts violation. The 2 other accounts are mine because I had problems registering for an amazon account as I would just get stuck at a page and decided to register for a new amazon account with the same info but different email and got past that page. I finally have an amazon account and then it got deactivated. It said for me to reactivate and appeal the two other accounts but the two other accounts aren't even registered yet as i talked to amazon support team so the accounts didn't get suspended so there is no way of reactivating the accounts. I can't even write an appeal or do anything because both accounts don't even have a dashboard and are just stuck at register an Amazon account. What do i do in this situation
I need help reactivating my account
I need help appealing a multiple accounts violation. The 2 other accounts are mine because I had problems registering for an amazon account as I would just get stuck at a page and decided to register for a new amazon account with the same info but different email and got past that page. I finally have an amazon account and then it got deactivated. It said for me to reactivate and appeal the two other accounts but the two other accounts aren't even registered yet as i talked to amazon support team so the accounts didn't get suspended so there is no way of reactivating the accounts. I can't even write an appeal or do anything because both accounts don't even have a dashboard and are just stuck at register an Amazon account. What do i do in this situation
3 replies
3 replies
Seller_kIukTwdhvntAp
"What do i do in this situation"
It's very likely that you will have to fix the accounts that were in process before anything gets done. Trying to register shows an intent to Amazon so using a different email is probably considered as 'deceptive' at this point!
If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.
Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.
They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…
Seller_kIukTwdhvntAp
DUPLICATE THREAD
Posting more than one thread about the same topic is a violation of Forum policies.
CLOSE all but one of them please.
Atlas_Amazon
Hello @Seller_pKXA42is3GRhX
Thank you for the information provided regarding what occurred with your account. I understand that your current account was impacted due to an association to two previous accounts that you attempted to register. This will be due to the set up of our multiple accounts policy that does allow for multiple accounts as long as they are all in an active standing.
If you began the registration process, then it will considered to be an account that exists on the platform even if it did not complete the overall verification. As mentioned by @Seller_kIukTwdhvntAp, you will need to take action to resolve the previous accounts to be able to resolve the current account.
We would advise on completing the registration and verification. Once you have confirmed that the accounts are active, you can submit an appeal on the current account to get the restrictions removed.
If you have any other questions or updates you would like to share, please refer back here for continued support.
Best,
Atlas
Seller_kIukTwdhvntAp
"What do i do in this situation"
It's very likely that you will have to fix the accounts that were in process before anything gets done. Trying to register shows an intent to Amazon so using a different email is probably considered as 'deceptive' at this point!
If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.
Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.
They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…
Seller_kIukTwdhvntAp
"What do i do in this situation"
It's very likely that you will have to fix the accounts that were in process before anything gets done. Trying to register shows an intent to Amazon so using a different email is probably considered as 'deceptive' at this point!
If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.
Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.
They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…
Seller_kIukTwdhvntAp
DUPLICATE THREAD
Posting more than one thread about the same topic is a violation of Forum policies.
CLOSE all but one of them please.
Seller_kIukTwdhvntAp
DUPLICATE THREAD
Posting more than one thread about the same topic is a violation of Forum policies.
CLOSE all but one of them please.
Atlas_Amazon
Hello @Seller_pKXA42is3GRhX
Thank you for the information provided regarding what occurred with your account. I understand that your current account was impacted due to an association to two previous accounts that you attempted to register. This will be due to the set up of our multiple accounts policy that does allow for multiple accounts as long as they are all in an active standing.
If you began the registration process, then it will considered to be an account that exists on the platform even if it did not complete the overall verification. As mentioned by @Seller_kIukTwdhvntAp, you will need to take action to resolve the previous accounts to be able to resolve the current account.
We would advise on completing the registration and verification. Once you have confirmed that the accounts are active, you can submit an appeal on the current account to get the restrictions removed.
If you have any other questions or updates you would like to share, please refer back here for continued support.
Best,
Atlas
Atlas_Amazon
Hello @Seller_pKXA42is3GRhX
Thank you for the information provided regarding what occurred with your account. I understand that your current account was impacted due to an association to two previous accounts that you attempted to register. This will be due to the set up of our multiple accounts policy that does allow for multiple accounts as long as they are all in an active standing.
If you began the registration process, then it will considered to be an account that exists on the platform even if it did not complete the overall verification. As mentioned by @Seller_kIukTwdhvntAp, you will need to take action to resolve the previous accounts to be able to resolve the current account.
We would advise on completing the registration and verification. Once you have confirmed that the accounts are active, you can submit an appeal on the current account to get the restrictions removed.
If you have any other questions or updates you would like to share, please refer back here for continued support.
Best,
Atlas
