Having issue seeing orders placed by customers
Dear Amazon,
I am having problems seeing orders when customers make orders. I am unable to see messages or orders placed by customers. Please assist. Thank you.
Having issue seeing orders placed by customers
Dear Amazon,
I am having problems seeing orders when customers make orders. I am unable to see messages or orders placed by customers. Please assist. Thank you.
3 replies
Seller_kIukTwdhvntAp
"Having issue seeing orders placed by customers"
Most important question -- are you doing FBA or FBM?
If you are selling FBA, it doesn't matter since Amazon handles everything.
If you are doing FBM are you saying that your "Manage Orders" screen is not showing any details?
If you are receiving emails showing that you actually have orders then try the normal fixes -- clear your cache, reboot the computer, try a different browser, etc.
Seller_kIukTwdhvntAp
In addition to the first post, what do you have your order date range set at?
Having issue seeing orders placed by customers
Dear Amazon,
I am having problems seeing orders when customers make orders. I am unable to see messages or orders placed by customers. Please assist. Thank you.
Having issue seeing orders placed by customers
Dear Amazon,
I am having problems seeing orders when customers make orders. I am unable to see messages or orders placed by customers. Please assist. Thank you.
Having issue seeing orders placed by customers
Dear Amazon,
I am having problems seeing orders when customers make orders. I am unable to see messages or orders placed by customers. Please assist. Thank you.
3 replies
3 replies
Seller_kIukTwdhvntAp
"Having issue seeing orders placed by customers"
Most important question -- are you doing FBA or FBM?
If you are selling FBA, it doesn't matter since Amazon handles everything.
If you are doing FBM are you saying that your "Manage Orders" screen is not showing any details?
If you are receiving emails showing that you actually have orders then try the normal fixes -- clear your cache, reboot the computer, try a different browser, etc.
Seller_kIukTwdhvntAp
In addition to the first post, what do you have your order date range set at?
Seller_kIukTwdhvntAp
"Having issue seeing orders placed by customers"
Most important question -- are you doing FBA or FBM?
If you are selling FBA, it doesn't matter since Amazon handles everything.
If you are doing FBM are you saying that your "Manage Orders" screen is not showing any details?
If you are receiving emails showing that you actually have orders then try the normal fixes -- clear your cache, reboot the computer, try a different browser, etc.
Seller_kIukTwdhvntAp
"Having issue seeing orders placed by customers"
Most important question -- are you doing FBA or FBM?
If you are selling FBA, it doesn't matter since Amazon handles everything.
If you are doing FBM are you saying that your "Manage Orders" screen is not showing any details?
If you are receiving emails showing that you actually have orders then try the normal fixes -- clear your cache, reboot the computer, try a different browser, etc.
Seller_kIukTwdhvntAp
In addition to the first post, what do you have your order date range set at?
Seller_kIukTwdhvntAp
In addition to the first post, what do you have your order date range set at?
