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Seller_Z31eDQLXqDxuo

Account Still Inactive Despite Successful Seller Identity Verification

Hello Community Managers, @CR_Amazon@Connor_Amazon

I am reaching out regarding an issue with my account that I hope you can assist with or provide guidance on.

My account is currently inactive in four marketplaces—US, Canada, Mexico, and Australia—despite receiving confirmation from the Seller Identity Verification (SIV) team that my identity has been successfully verified. All my other marketplaces are active, but these four remain inactive.

I have turned off all vacation settings, yet the account status has not changed. This situation is causing significant disruption to my ability to manage my business, fulfill orders, and maintain customer satisfaction.

Here are the relevant case details for your reference:

Account Review Case ID: 2930441873

Account Status Issues ID: 16866142891

I’ve reached out to support but haven’t received a clear resolution. Could you please look into this matter or advise on the appropriate next steps to resolve this issue?

Thank you in advance for your assistance!

Best regards,

DR

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1 reply
Tags:Seller Support
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user profile
Seller_Z31eDQLXqDxuo

Account Still Inactive Despite Successful Seller Identity Verification

Hello Community Managers, @CR_Amazon@Connor_Amazon

I am reaching out regarding an issue with my account that I hope you can assist with or provide guidance on.

My account is currently inactive in four marketplaces—US, Canada, Mexico, and Australia—despite receiving confirmation from the Seller Identity Verification (SIV) team that my identity has been successfully verified. All my other marketplaces are active, but these four remain inactive.

I have turned off all vacation settings, yet the account status has not changed. This situation is causing significant disruption to my ability to manage my business, fulfill orders, and maintain customer satisfaction.

Here are the relevant case details for your reference:

Account Review Case ID: 2930441873

Account Status Issues ID: 16866142891

I’ve reached out to support but haven’t received a clear resolution. Could you please look into this matter or advise on the appropriate next steps to resolve this issue?

Thank you in advance for your assistance!

Best regards,

DR

img
2 views
1 reply
Tags:Seller Support
00
Reply
1 reply
user profile
Seller_rI7BZIczK8iAC

These are TWO marketplaces since USA, Canada and Mexico is One (Northamerican) marketplace.

Your screenshot shows inactive Listing Status. Do you have anything listed in these marketplaces?

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user profile
Seller_Z31eDQLXqDxuo

Account Still Inactive Despite Successful Seller Identity Verification

Hello Community Managers, @CR_Amazon@Connor_Amazon

I am reaching out regarding an issue with my account that I hope you can assist with or provide guidance on.

My account is currently inactive in four marketplaces—US, Canada, Mexico, and Australia—despite receiving confirmation from the Seller Identity Verification (SIV) team that my identity has been successfully verified. All my other marketplaces are active, but these four remain inactive.

I have turned off all vacation settings, yet the account status has not changed. This situation is causing significant disruption to my ability to manage my business, fulfill orders, and maintain customer satisfaction.

Here are the relevant case details for your reference:

Account Review Case ID: 2930441873

Account Status Issues ID: 16866142891

I’ve reached out to support but haven’t received a clear resolution. Could you please look into this matter or advise on the appropriate next steps to resolve this issue?

Thank you in advance for your assistance!

Best regards,

DR

img
2 views
1 reply
Tags:Seller Support
00
Reply
user profile
Seller_Z31eDQLXqDxuo

Account Still Inactive Despite Successful Seller Identity Verification

Hello Community Managers, @CR_Amazon@Connor_Amazon

I am reaching out regarding an issue with my account that I hope you can assist with or provide guidance on.

My account is currently inactive in four marketplaces—US, Canada, Mexico, and Australia—despite receiving confirmation from the Seller Identity Verification (SIV) team that my identity has been successfully verified. All my other marketplaces are active, but these four remain inactive.

I have turned off all vacation settings, yet the account status has not changed. This situation is causing significant disruption to my ability to manage my business, fulfill orders, and maintain customer satisfaction.

Here are the relevant case details for your reference:

Account Review Case ID: 2930441873

Account Status Issues ID: 16866142891

I’ve reached out to support but haven’t received a clear resolution. Could you please look into this matter or advise on the appropriate next steps to resolve this issue?

Thank you in advance for your assistance!

Best regards,

DR

img
2 views
1 reply
Tags:Seller Support
00
Reply
user profile

Account Still Inactive Despite Successful Seller Identity Verification

by Seller_Z31eDQLXqDxuo

Hello Community Managers, @CR_Amazon@Connor_Amazon

I am reaching out regarding an issue with my account that I hope you can assist with or provide guidance on.

My account is currently inactive in four marketplaces—US, Canada, Mexico, and Australia—despite receiving confirmation from the Seller Identity Verification (SIV) team that my identity has been successfully verified. All my other marketplaces are active, but these four remain inactive.

I have turned off all vacation settings, yet the account status has not changed. This situation is causing significant disruption to my ability to manage my business, fulfill orders, and maintain customer satisfaction.

Here are the relevant case details for your reference:

Account Review Case ID: 2930441873

Account Status Issues ID: 16866142891

I’ve reached out to support but haven’t received a clear resolution. Could you please look into this matter or advise on the appropriate next steps to resolve this issue?

Thank you in advance for your assistance!

Best regards,

DR

img
Tags:Seller Support
00
2 views
1 reply
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1 reply
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Seller_rI7BZIczK8iAC

These are TWO marketplaces since USA, Canada and Mexico is One (Northamerican) marketplace.

Your screenshot shows inactive Listing Status. Do you have anything listed in these marketplaces?

00
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user profile
Seller_rI7BZIczK8iAC

These are TWO marketplaces since USA, Canada and Mexico is One (Northamerican) marketplace.

Your screenshot shows inactive Listing Status. Do you have anything listed in these marketplaces?

00
user profile
Seller_rI7BZIczK8iAC

These are TWO marketplaces since USA, Canada and Mexico is One (Northamerican) marketplace.

Your screenshot shows inactive Listing Status. Do you have anything listed in these marketplaces?

00
Reply
There are no more posts to display

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