"Seller code of conduct (Accurate Information)"
Hello.
There is a "Seller code of conduct (Accurate Information)" warning regarding my account and Amazon does not approve my Invoices and LOA please tell me what am I doing wrong?
3 replies
Stevie_Amazon
Hi there @Seller_vsrVkg7ktP6g1,
Thank you for posting within the seller forums! I hope this finds you well.
I understand you have recently received a warning for violations of the Seller Code of Conduct in terms of accurate information.
It is important to always provide accurate, true information in regards to your selling account as well as listings you create or edit.
In order to address this type of warning, it is important to reference the performance notification you have received. This will include the documentation the team is requesting. What information is within that communication?
Feel free to provide it here after removing any personal information. This will enable the community and I to better support you here.
All the best,
Stevie.
Emet_Amazon
Hello @Seller_vsrVkg7ktP6g1,
Thank you for following up on the situation.
We in this space do not have any authorization to accept an appeal. Additionally when it comes to situations such as accurate information, we typically refer back to the original performance notification.
In order to address this type of warning, it is important to reference the performance notification you have received. This will include the documentation the team is requesting. What information is within that communication?
Feel free to provide it here after removing any personal information. This will enable the community and I to better support you here.
As mentioned by @Stevie_Amazon, we will need you to provide you notice here so that we can offer additional guidance or information on the requirement to move forward.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
