I am selling a brand on amazon for several years , we got an approval to sell this brand back on 2022

we got new products to sell on amazon , but now amazon not letting me list the new products, they stating they are not accept new application

but its not a new application i already have approval on this brand , how can i fix this issue

not asking to create new asin , just sell it against existing listing

Thank You

Hi,

My brand qualification application was rejected because the photos did not meet the requirements. I tried to resubmit it several times but got the following email again and again

"We have closed this case as this appears to be the same request as a prior case you created. Our guidelines for contacting Selling Partner Support state that duplicate cases should not be created. See the case ID below and lookup your prior case in the case log for further assistance on your request.

Prior Case ID: 17088983801"

@Seller_PIHyltK09pbl3

@Seller_7e4TizkSOVtBf

@Seller_l7Jtck9jxnEA0

@Seller_ovM5p622oIbGp

@Seller_sBlkYqzoth2k3

@Seller_Udi0JNbTrsmUV

Can you anyone of you please help?

Good Morning

I attempted to register my brand, but during the initial application process, my computer crashed. When I tried to resume the application, I received a message stating that "The application for the brand is currently under review."

Could you please advise on how I should proceed in this situation?

Thank you for your assistance.

@Seller_F4AbbFj6ovBk3 @Seller_PIHyltK09pbl3 @Seller_4GjtS9k0cnHHv @Seller_guPeMXBrBxqyU @Seller_guLNtDGZuva40 @Seller_nS0jcFQNDLG3e @Seller_RSwABJNHpHnEZ