Shipping Adjustments Amounts Dont Make Sense
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Seller_rj2Fa9exocJj9

Shipping Adjustments Amounts Dont Make Sense

I need some help from moderators spent over 1 hour on phone with Amazon Support with no help.We got shipping label adjustment for $130 for a item that weighs 15 ounces and 13x10x2 size., here is the case ID in case that you need it 15526666421.

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Tags:Refunds, Return shipment
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31 replies
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Danny_Amazon

Hey there @Seller_rj2Fa9exocJj9- and thanks for the post. This certainly sounds like there might be some issues at play for that expensive of a return shipping label adjustment. I do see that the case ID you provided is a phone call which I am unable to listen to, can you help share the order ID in question if any support is still needed?

Thanks! And I'll make sure you have this help page on carrier adjustments handy in case any coordination with the carrier is needed as well.

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Seller_RD6xw3MXvXOke

11th year selling on amazon , I gotta tell you the nature of things all things normal businesses and companies would never inn amillino years believe that amazon the behemoth runs like this,

is by nature, normal practice here.

You have a company employees , children, mortgages , etc etc etc millions of us all do , we rely on amazon

they act like you are calling them and the urgency of your issue is the same as one light bulb is out and you need them to come replace the light

your entire business and life is on the line

you are not able to sell, you are losing sales for days,

you are calling and pleading and they just send you the

FAQ after they read it to you a bunch of times

Your telling your employees no pay this week, and the seller support team is like , I understand sir,

don't worry I have escalated it

63 percent of amazon.com sales rev is sellers

And 50 percent of that is probably in fees and incorrect charges

This is really getting wild at this point

IM just waiting for something to give,

Ive been doing this for as long as amazon was a name outside of books and , I have never seen them ever decide to just start slaughtering small business absolute help less.

its never happen fees overall have never gone up more then the difference of the carriers increases and normal increase in expense

this year the new fees

cost more to remove then to send it to amazon

fee if you run low, so you get charged for not making money because amazon would have made money if you had more ,

hypothetically of course

but if it doesn't sell you don't have to hypothesis the storage fees followed by the insane removal fee,

100 percent your going to get that

Inventory placement fee

send it to one place 300 fee send it to 4, no fee but 300 more in shipping because its going across the country

Returns referral fee a fee to process the return on the fee I was charged

All these fees and this is the service we get lol

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KJ_Amazon
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