Request for Assistance with Pending Removal Orders
I hope you are doing well.
I have been facing an issue with my inventory for the past one and a half year. Despite multiple attempts to create removal orders, they are not being processed. Every six months, my removal orders are canceled, and I cannot understand why this is happening.
Case ID: 16559844781
Product Details: BOCLHF97VK
This situation has caused significant losses to my business, which is already struggling. I always follow Amazon’s policies, but this ongoing issue is very frustrating. I created another removal order about five months ago, but it is still pending, and I haven’t received any units from my stock.
Please help me resolve this issue as soon as possible and complete the removal process. I have been trying to address this problem for a long time. Please help me to solve this issue
Thank you.
@Sandy_Amazon @Vernon_Amazon @Veronica_Amazon@Xander_Amazon
Request for Assistance with Pending Removal Orders
I hope you are doing well.
I have been facing an issue with my inventory for the past one and a half year. Despite multiple attempts to create removal orders, they are not being processed. Every six months, my removal orders are canceled, and I cannot understand why this is happening.
Case ID: 16559844781
Product Details: BOCLHF97VK
This situation has caused significant losses to my business, which is already struggling. I always follow Amazon’s policies, but this ongoing issue is very frustrating. I created another removal order about five months ago, but it is still pending, and I haven’t received any units from my stock.
Please help me resolve this issue as soon as possible and complete the removal process. I have been trying to address this problem for a long time. Please help me to solve this issue
Thank you.
@Sandy_Amazon @Vernon_Amazon @Veronica_Amazon@Xander_Amazon
9 replies
Seller_z3XfkorVSmnEY
My guess -- based on our experience over the last several years....your inventory may be in an FC that can't do removal orders. So, they stay pending for a long time and then at some point the system just cancels the removal order.
Not helpful, but we just got back some units that expired in July of 2023. Yes, over 12 months ago. We create removal orders before expiration of the product. But on the flip side, another removal order from last week has already been delivered.
Jameson_Amazon
Hi @Seller_ijMyiEFMTYymQ,
Thank you for reaching out on the Seller Forums! I truly apologize for the frustration this situation has caused.
I took a further look into case 16559844781 and do see that the internal team is actively working to resolve this situation. Now, I do need that team to finish their review and the case to close before I can potentially escalate this, if needed depending on the outcome.
Please continue to keep an eye on this case. If this situation is not resolved once you hear back and the case is closed, please reach back out to me in this thread.
In the meantime, please let me know if you have any additional questions!
All the best,
Jameson
Request for Assistance with Pending Removal Orders
I hope you are doing well.
I have been facing an issue with my inventory for the past one and a half year. Despite multiple attempts to create removal orders, they are not being processed. Every six months, my removal orders are canceled, and I cannot understand why this is happening.
Case ID: 16559844781
Product Details: BOCLHF97VK
This situation has caused significant losses to my business, which is already struggling. I always follow Amazon’s policies, but this ongoing issue is very frustrating. I created another removal order about five months ago, but it is still pending, and I haven’t received any units from my stock.
Please help me resolve this issue as soon as possible and complete the removal process. I have been trying to address this problem for a long time. Please help me to solve this issue
Thank you.
@Sandy_Amazon @Vernon_Amazon @Veronica_Amazon@Xander_Amazon
Request for Assistance with Pending Removal Orders
I hope you are doing well.
I have been facing an issue with my inventory for the past one and a half year. Despite multiple attempts to create removal orders, they are not being processed. Every six months, my removal orders are canceled, and I cannot understand why this is happening.
Case ID: 16559844781
Product Details: BOCLHF97VK
This situation has caused significant losses to my business, which is already struggling. I always follow Amazon’s policies, but this ongoing issue is very frustrating. I created another removal order about five months ago, but it is still pending, and I haven’t received any units from my stock.
Please help me resolve this issue as soon as possible and complete the removal process. I have been trying to address this problem for a long time. Please help me to solve this issue
Thank you.
@Sandy_Amazon @Vernon_Amazon @Veronica_Amazon@Xander_Amazon
Request for Assistance with Pending Removal Orders
I hope you are doing well.
I have been facing an issue with my inventory for the past one and a half year. Despite multiple attempts to create removal orders, they are not being processed. Every six months, my removal orders are canceled, and I cannot understand why this is happening.
Case ID: 16559844781
Product Details: BOCLHF97VK
This situation has caused significant losses to my business, which is already struggling. I always follow Amazon’s policies, but this ongoing issue is very frustrating. I created another removal order about five months ago, but it is still pending, and I haven’t received any units from my stock.
Please help me resolve this issue as soon as possible and complete the removal process. I have been trying to address this problem for a long time. Please help me to solve this issue
Thank you.
@Sandy_Amazon @Vernon_Amazon @Veronica_Amazon@Xander_Amazon
9 replies
9 replies
Seller_z3XfkorVSmnEY
My guess -- based on our experience over the last several years....your inventory may be in an FC that can't do removal orders. So, they stay pending for a long time and then at some point the system just cancels the removal order.
Not helpful, but we just got back some units that expired in July of 2023. Yes, over 12 months ago. We create removal orders before expiration of the product. But on the flip side, another removal order from last week has already been delivered.
Jameson_Amazon
Hi @Seller_ijMyiEFMTYymQ,
Thank you for reaching out on the Seller Forums! I truly apologize for the frustration this situation has caused.
I took a further look into case 16559844781 and do see that the internal team is actively working to resolve this situation. Now, I do need that team to finish their review and the case to close before I can potentially escalate this, if needed depending on the outcome.
Please continue to keep an eye on this case. If this situation is not resolved once you hear back and the case is closed, please reach back out to me in this thread.
In the meantime, please let me know if you have any additional questions!
All the best,
Jameson
Seller_z3XfkorVSmnEY
My guess -- based on our experience over the last several years....your inventory may be in an FC that can't do removal orders. So, they stay pending for a long time and then at some point the system just cancels the removal order.
Not helpful, but we just got back some units that expired in July of 2023. Yes, over 12 months ago. We create removal orders before expiration of the product. But on the flip side, another removal order from last week has already been delivered.
Seller_z3XfkorVSmnEY
My guess -- based on our experience over the last several years....your inventory may be in an FC that can't do removal orders. So, they stay pending for a long time and then at some point the system just cancels the removal order.
Not helpful, but we just got back some units that expired in July of 2023. Yes, over 12 months ago. We create removal orders before expiration of the product. But on the flip side, another removal order from last week has already been delivered.
Jameson_Amazon
Hi @Seller_ijMyiEFMTYymQ,
Thank you for reaching out on the Seller Forums! I truly apologize for the frustration this situation has caused.
I took a further look into case 16559844781 and do see that the internal team is actively working to resolve this situation. Now, I do need that team to finish their review and the case to close before I can potentially escalate this, if needed depending on the outcome.
Please continue to keep an eye on this case. If this situation is not resolved once you hear back and the case is closed, please reach back out to me in this thread.
In the meantime, please let me know if you have any additional questions!
All the best,
Jameson
Jameson_Amazon
Hi @Seller_ijMyiEFMTYymQ,
Thank you for reaching out on the Seller Forums! I truly apologize for the frustration this situation has caused.
I took a further look into case 16559844781 and do see that the internal team is actively working to resolve this situation. Now, I do need that team to finish their review and the case to close before I can potentially escalate this, if needed depending on the outcome.
Please continue to keep an eye on this case. If this situation is not resolved once you hear back and the case is closed, please reach back out to me in this thread.
In the meantime, please let me know if you have any additional questions!
All the best,
Jameson
