limited access to Amazon selling services
my account is currently having limited access to Amazon selling services. When i click on reactivate account i submitted my license and bank statement so my registration went under account review the account review When i click on case log the page it takes you to says error this is not a valid case for my store. Please click here to see your list of active cases.
can someone from the identification department contact me so I can speak to the to get the accurate step by step help to resolve this issue because when I call customer service they say they can't help with my issues because they don't have access to the part of my account.
4 replies
Glenn_Amazon
Hi there @Seller_uUR000zmgo5mO,
Thank you for reaching out with your concerns with your account. I'd like to review the Case ID in your case log that you are having trouble with. Do you mid providing the Case ID? Thank you.
-Glenn
Glenn_Amazon
Thank you for your details @Seller_uUR000zmgo5mO,
I'm currently reaching out to the internal escalation team to get information on what next steps are available for your account. Once I have updates I will reach out to you again. Thank you.
-Glenn
