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account deactiavted due to ip
Hi,
My account deactivated due to IP complaint , but as per my request right owner retract his complaint. so there is any chance seller support reactivate my account. Please help
3 replies
Seller_kIukTwdhvntAp
" but as per my request right owner retract his complaint."
Maybe but the rights holder will have to notify Amazon and Amazon LEGAL that they have withdrawn the complaint.
What is going to work against you is the fact that on the NEW, (improved) Amazon you sold something that you did not have the rights to and you did not have an LOA from the brand allowing you to sell. In addition, it is likely that you did not buy from an authorized wholesale source.
For any rookies out there reading this, it is a near perfect example of how to get suspended on Amazon.
BEFORE even trying to start selling, ask yourself these questions --
DO YOU have an LOA from the brand allowing you to sell on here?
DID YOU source from AUTHORIZED wholesale sources that your rep at the brand says are OK.
NOTE the verification from the brand that the source is legitimate and authorized, NOT one of those touted on TikTok and YouTube as having "thousands of brands and products".
If you have watched any YouTube or TikTok videos FORGET everything you saw there.
Spend hours/days on Seller U and read the Forum to see all the really creative ways rookies find to get suspended by ignoring the advice above!
https://sell.amazon.com/learn
The chance of reinstatement is not very good given the issues involved.
Atlas_Amazon
Hello @Seller_6FmF14HFk2LiE
Thank you for the information provided regarding the issue that you were seeing with your account. I understand that you were working with the rights owner for the complaints you received. If this is what caused your account deactivation and they are able to retract the complaint, then our team should be able to take the action to reinstate the account. What did the initial notification state was the contributing factor for the deactivation?
If there are any other issues that are impacting or this is not the direct cause of the disruption, then the account will remain in the inactive status. We do encourage you to continue to share any information or details that you have regarding the situation on the account.
Best,
Atlas
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