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Many listings have been deactivated and many more to follow due to ASIN and GTIN issues
Hi folks,
I've been completely blindsided by listings being deactivated. Further I can see far more being at risk with dates showing upcoming deactivation between 2-4 weeks if not addressed. I did not create these listing but they have been very successful to me including having a significant amount of stock at FBA centers. Below is the message for these listings which by the way have been present for years....any ideas?
This listing will be removed if you do not respond by the due date. This ASIN has GTIN codes that do not match the brand associated to the ASIN. GTIN codes are reliable data that are used to limit duplicate products in the catalog and ensure product authenticity. We verify the authenticity of GTINs by checking the GS1 database and GTINs that do not match information in GS1 are considered invalid. We recommend obtaining your GTINs directly from GS1 (and not from other third parties selling GTIN licenses) to ensure the appropriate information is reflected in the GS1 database. If you believe we have removed your ASIN in error, contact Selling Partner Support here. Repeatedly creating ASINs for brands you do not have a relationship with will result in the removal of ASIN creation abilities.
5 replies
Michelle_Amazon
Hello @Seller_9rUpjkDMNNNov,
Michelle at Amazon here. Do you have a case with Seller Support regarding this issue so I can take a look? If you haven't started a case yet, please start here and let me know if they are not able to help you.
Regards,
Michelle
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