Recently I have been trying to list a name brand item. The ASIN is B0CCNJLRR2. But every time I try and add the product to my store it tells me that the product is generic and I need to create my own listing. The error code that pops up is 5855. I know this is false since the product is non generic. I had to get brand approval from SOLELY, the brand that makes this product in order to sell it. Hoping I can get some help.
Hi there @Seller_GdaJBBr8RM0o5,
Thank you for reaching out with your Error 5885. I'd like to review this issue further to see what options exist for this ASIN. Please reply with your most recent Seller Support Case on this issue and I'll investigate next steps. Thank you for your understanding.
-Glenn