ERROR CODE 5885 FOR A NON GENERIC ITEM
user profile
Seller_GdaJBBr8RM0o5

ERROR CODE 5885 FOR A NON GENERIC ITEM

Recently I have been trying to list a name brand item. The ASIN is B0CCNJLRR2. But every time I try and add the product to my store it tells me that the product is generic and I need to create my own listing. The error code that pops up is 5855. I know this is false since the product is non generic. I had to get brand approval from SOLELY, the brand that makes this product in order to sell it. Hoping I can get some help.

12 views
1 reply
Tags:Add a product
00
Reply
1 reply
user profile
Glenn_Amazon

Hi there @Seller_GdaJBBr8RM0o5,

Thank you for reaching out with your Error 5885. I'd like to review this issue further to see what options exist for this ASIN. Please reply with your most recent Seller Support Case on this issue and I'll investigate next steps. Thank you for your understanding.

-Glenn

00
Follow this discussion to be notified of new activity

Similar Discussions