Getting ASIN Cleaved in 2020 Seller Support Help
Previously, up until last quarter, to get an ASIN cleaved one would follow these steps
go to Seller Support Help
- Left side Products and Inventory and under it Product page issue
- What kind of issue are you having? SELECT … Merge duplicate or split product pages
- 2 tabs appear … Merge duplicate (left) AND Split (right) … choose Split
- After clicking Split you have only 2 boxes to fill in …
Product needing to be split
Why should this product be split?
Fill in above info and it would be done by Catalog dept.
NOW Seller support Help offers several categories, none of which it seems to understand as this process, even if searching help for it. I tried using Fix inventory page and received a reply saying they could not split the ASIN because I show no inventory? lol that’s because it’s not split yet, I followed the process that always worked in the past. I suppose the other help specifics caused the issue to go straight to Catalogue where they understood the meaning of Cleave an ASIN.
Does anyone know how to get that category to come up properly in order to submit it for cleavin?
Getting ASIN Cleaved in 2020 Seller Support Help
Previously, up until last quarter, to get an ASIN cleaved one would follow these steps
go to Seller Support Help
- Left side Products and Inventory and under it Product page issue
- What kind of issue are you having? SELECT … Merge duplicate or split product pages
- 2 tabs appear … Merge duplicate (left) AND Split (right) … choose Split
- After clicking Split you have only 2 boxes to fill in …
Product needing to be split
Why should this product be split?
Fill in above info and it would be done by Catalog dept.
NOW Seller support Help offers several categories, none of which it seems to understand as this process, even if searching help for it. I tried using Fix inventory page and received a reply saying they could not split the ASIN because I show no inventory? lol that’s because it’s not split yet, I followed the process that always worked in the past. I suppose the other help specifics caused the issue to go straight to Catalogue where they understood the meaning of Cleave an ASIN.
Does anyone know how to get that category to come up properly in order to submit it for cleavin?
2 replies
Seller_cu1Lr54OxusWw
Sorry it’s taken so long to respond.
So the beginning of the method is the same.
- First create your listing on the ASIN
- Set the quantity to 0
- Fill in the correct title and other attributes
- Upload an image into the Main Image field
- Then open your case - https://sellercentral.amazon.com/help/hub/support/describe#
Seller_5T6cOLz37Ycu7
that’s exactly what I did, and for some reason the rep was responding they couldn’t do it. I know it’s been done before that way but apparently it is either not getting to catalog dept or it’s reaching people who don’t have a clue what cleave is
Getting ASIN Cleaved in 2020 Seller Support Help
Previously, up until last quarter, to get an ASIN cleaved one would follow these steps
go to Seller Support Help
- Left side Products and Inventory and under it Product page issue
- What kind of issue are you having? SELECT … Merge duplicate or split product pages
- 2 tabs appear … Merge duplicate (left) AND Split (right) … choose Split
- After clicking Split you have only 2 boxes to fill in …
Product needing to be split
Why should this product be split?
Fill in above info and it would be done by Catalog dept.
NOW Seller support Help offers several categories, none of which it seems to understand as this process, even if searching help for it. I tried using Fix inventory page and received a reply saying they could not split the ASIN because I show no inventory? lol that’s because it’s not split yet, I followed the process that always worked in the past. I suppose the other help specifics caused the issue to go straight to Catalogue where they understood the meaning of Cleave an ASIN.
Does anyone know how to get that category to come up properly in order to submit it for cleavin?
Getting ASIN Cleaved in 2020 Seller Support Help
Previously, up until last quarter, to get an ASIN cleaved one would follow these steps
go to Seller Support Help
- Left side Products and Inventory and under it Product page issue
- What kind of issue are you having? SELECT … Merge duplicate or split product pages
- 2 tabs appear … Merge duplicate (left) AND Split (right) … choose Split
- After clicking Split you have only 2 boxes to fill in …
Product needing to be split
Why should this product be split?
Fill in above info and it would be done by Catalog dept.
NOW Seller support Help offers several categories, none of which it seems to understand as this process, even if searching help for it. I tried using Fix inventory page and received a reply saying they could not split the ASIN because I show no inventory? lol that’s because it’s not split yet, I followed the process that always worked in the past. I suppose the other help specifics caused the issue to go straight to Catalogue where they understood the meaning of Cleave an ASIN.
Does anyone know how to get that category to come up properly in order to submit it for cleavin?
Getting ASIN Cleaved in 2020 Seller Support Help
Previously, up until last quarter, to get an ASIN cleaved one would follow these steps
go to Seller Support Help
- Left side Products and Inventory and under it Product page issue
- What kind of issue are you having? SELECT … Merge duplicate or split product pages
- 2 tabs appear … Merge duplicate (left) AND Split (right) … choose Split
- After clicking Split you have only 2 boxes to fill in …
Product needing to be split
Why should this product be split?
Fill in above info and it would be done by Catalog dept.
NOW Seller support Help offers several categories, none of which it seems to understand as this process, even if searching help for it. I tried using Fix inventory page and received a reply saying they could not split the ASIN because I show no inventory? lol that’s because it’s not split yet, I followed the process that always worked in the past. I suppose the other help specifics caused the issue to go straight to Catalogue where they understood the meaning of Cleave an ASIN.
Does anyone know how to get that category to come up properly in order to submit it for cleavin?
2 replies
2 replies
Seller_cu1Lr54OxusWw
Sorry it’s taken so long to respond.
So the beginning of the method is the same.
- First create your listing on the ASIN
- Set the quantity to 0
- Fill in the correct title and other attributes
- Upload an image into the Main Image field
- Then open your case - https://sellercentral.amazon.com/help/hub/support/describe#
Seller_5T6cOLz37Ycu7
that’s exactly what I did, and for some reason the rep was responding they couldn’t do it. I know it’s been done before that way but apparently it is either not getting to catalog dept or it’s reaching people who don’t have a clue what cleave is
Seller_cu1Lr54OxusWw
Sorry it’s taken so long to respond.
So the beginning of the method is the same.
- First create your listing on the ASIN
- Set the quantity to 0
- Fill in the correct title and other attributes
- Upload an image into the Main Image field
- Then open your case - https://sellercentral.amazon.com/help/hub/support/describe#
Seller_cu1Lr54OxusWw
Sorry it’s taken so long to respond.
So the beginning of the method is the same.
- First create your listing on the ASIN
- Set the quantity to 0
- Fill in the correct title and other attributes
- Upload an image into the Main Image field
- Then open your case - https://sellercentral.amazon.com/help/hub/support/describe#
Seller_5T6cOLz37Ycu7
that’s exactly what I did, and for some reason the rep was responding they couldn’t do it. I know it’s been done before that way but apparently it is either not getting to catalog dept or it’s reaching people who don’t have a clue what cleave is
Seller_5T6cOLz37Ycu7
that’s exactly what I did, and for some reason the rep was responding they couldn’t do it. I know it’s been done before that way but apparently it is either not getting to catalog dept or it’s reaching people who don’t have a clue what cleave is
