The buyer left a product review in the seller's feedback
The buyer left a product review in the seller's feedback, and Amazon refuses to remove it. I receive the same response each time: "We’re unable to remove this feedback because the feedback for order doesn't meet our guidelines for suppression. "
According to deletion rules, feedback should be deleted if the entire text is a product review. The comment in question is: "Don’t fit the model that I describe."
There are no words in the comment that characterize the quality of the seller's service. Could anyone from Amazon help me?
Case ID 16545224451
May I please have a Mods help with this?
The buyer left a product review in the seller's feedback
The buyer left a product review in the seller's feedback, and Amazon refuses to remove it. I receive the same response each time: "We’re unable to remove this feedback because the feedback for order doesn't meet our guidelines for suppression. "
According to deletion rules, feedback should be deleted if the entire text is a product review. The comment in question is: "Don’t fit the model that I describe."
There are no words in the comment that characterize the quality of the seller's service. Could anyone from Amazon help me?
Case ID 16545224451
May I please have a Mods help with this?
4 replies
Quincy_Amazon
Hello @Seller_BFMlhTtRDncUo
Thank you for posting your inquiry to the Forums and for providing that case ID number. I have looked into the case and I am confirming that I have escalated the case ID to the partner team for additional review. I will monitor for updates and will relay the same. Please note that the team may reach out to you directly so please monitor your case log, performance notifications, and email address on file.
Regards,
Quincy_Amazon
The buyer left a product review in the seller's feedback
The buyer left a product review in the seller's feedback, and Amazon refuses to remove it. I receive the same response each time: "We’re unable to remove this feedback because the feedback for order doesn't meet our guidelines for suppression. "
According to deletion rules, feedback should be deleted if the entire text is a product review. The comment in question is: "Don’t fit the model that I describe."
There are no words in the comment that characterize the quality of the seller's service. Could anyone from Amazon help me?
Case ID 16545224451
May I please have a Mods help with this?
The buyer left a product review in the seller's feedback
The buyer left a product review in the seller's feedback, and Amazon refuses to remove it. I receive the same response each time: "We’re unable to remove this feedback because the feedback for order doesn't meet our guidelines for suppression. "
According to deletion rules, feedback should be deleted if the entire text is a product review. The comment in question is: "Don’t fit the model that I describe."
There are no words in the comment that characterize the quality of the seller's service. Could anyone from Amazon help me?
Case ID 16545224451
May I please have a Mods help with this?
The buyer left a product review in the seller's feedback
The buyer left a product review in the seller's feedback, and Amazon refuses to remove it. I receive the same response each time: "We’re unable to remove this feedback because the feedback for order doesn't meet our guidelines for suppression. "
According to deletion rules, feedback should be deleted if the entire text is a product review. The comment in question is: "Don’t fit the model that I describe."
There are no words in the comment that characterize the quality of the seller's service. Could anyone from Amazon help me?
Case ID 16545224451
May I please have a Mods help with this?
4 replies
4 replies
Quincy_Amazon
Hello @Seller_BFMlhTtRDncUo
Thank you for posting your inquiry to the Forums and for providing that case ID number. I have looked into the case and I am confirming that I have escalated the case ID to the partner team for additional review. I will monitor for updates and will relay the same. Please note that the team may reach out to you directly so please monitor your case log, performance notifications, and email address on file.
Regards,
Quincy_Amazon
Quincy_Amazon
Hello @Seller_BFMlhTtRDncUo
Thank you for posting your inquiry to the Forums and for providing that case ID number. I have looked into the case and I am confirming that I have escalated the case ID to the partner team for additional review. I will monitor for updates and will relay the same. Please note that the team may reach out to you directly so please monitor your case log, performance notifications, and email address on file.
Regards,
Quincy_Amazon
Quincy_Amazon
Hello @Seller_BFMlhTtRDncUo
Thank you for posting your inquiry to the Forums and for providing that case ID number. I have looked into the case and I am confirming that I have escalated the case ID to the partner team for additional review. I will monitor for updates and will relay the same. Please note that the team may reach out to you directly so please monitor your case log, performance notifications, and email address on file.
Regards,
Quincy_Amazon
