I am a particular clothing item/sweatshirt that has a high return rate due to the customer not looking at our detailed size chart (with various models showing their height, each wearing different sizes to show how they fit). It is getting ridiculous - many customers order 2 sizes and return one. I know that can't be prevented but I'd like to institute a 10% restocking fee, unless we made an error.

Is there an easy way to make the customer aware of this? (They are not going to click on our return policy.)

To make it more tricky, we do try to keep these at Amazon FBA. If it runs out we change to FBM.

Any suggestions???

Thanks

Jackie