Cannot reactivate account
I need a solution ASAP.
A buyer entered an order Mon 09/09/24.
I am trying to reactivate my seller account.
I confirmed my charge card. I get an email. I click on the URL and then on the page, I click on “Reactivate Account.” The page “Inactive Account” with pink banner appears. I click on “Continue” blue box. It goes back to “Charge Methods.” [My card on your files expires 09/2029]. And the loop starts all over again. Please advise how to reactivate the seller account for UbiCaritasPress.
You currently have limited access to Amazon selling services.
Your account has been deactivated due to inactivity. In order to reactivate your account, we need to re-verify your identity. You will need the following documents to complete the re-verification.
Information about your business, if applicable
1 government issued photo ID
1 bank account statement or credit card statement
Business license, if applicable.
Please provide the following information to gain complete access Reactivate Account.
Cannot reactivate account
I need a solution ASAP.
A buyer entered an order Mon 09/09/24.
I am trying to reactivate my seller account.
I confirmed my charge card. I get an email. I click on the URL and then on the page, I click on “Reactivate Account.” The page “Inactive Account” with pink banner appears. I click on “Continue” blue box. It goes back to “Charge Methods.” [My card on your files expires 09/2029]. And the loop starts all over again. Please advise how to reactivate the seller account for UbiCaritasPress.
You currently have limited access to Amazon selling services.
Your account has been deactivated due to inactivity. In order to reactivate your account, we need to re-verify your identity. You will need the following documents to complete the re-verification.
Information about your business, if applicable
1 government issued photo ID
1 bank account statement or credit card statement
Business license, if applicable.
Please provide the following information to gain complete access Reactivate Account.
8 replies
Seller_OvL8C4BJWiuS9
Are you using a valid credit card and not a debit card? How can an order some through on a deactivated account?
CR_Amazon
Hello there @Seller_bDxeEGPMR9s76
My name is CR and wanted to hop in here to see if I could provide you with some information. It appears you have a lot of unread performance notifications with the most recent one being yesterday, 9/12/2024. Please review the most recent performance notification that has the appropriate link to go through you remaining verifications.
I will not have anything further to add here outside of what is shared in that performance notification. Please do make sure to regularly check your performance notifications as this is where important information and updates are shared with you.
CR_Amazon
Cannot reactivate account
I need a solution ASAP.
A buyer entered an order Mon 09/09/24.
I am trying to reactivate my seller account.
I confirmed my charge card. I get an email. I click on the URL and then on the page, I click on “Reactivate Account.” The page “Inactive Account” with pink banner appears. I click on “Continue” blue box. It goes back to “Charge Methods.” [My card on your files expires 09/2029]. And the loop starts all over again. Please advise how to reactivate the seller account for UbiCaritasPress.
You currently have limited access to Amazon selling services.
Your account has been deactivated due to inactivity. In order to reactivate your account, we need to re-verify your identity. You will need the following documents to complete the re-verification.
Information about your business, if applicable
1 government issued photo ID
1 bank account statement or credit card statement
Business license, if applicable.
Please provide the following information to gain complete access Reactivate Account.
Cannot reactivate account
I need a solution ASAP.
A buyer entered an order Mon 09/09/24.
I am trying to reactivate my seller account.
I confirmed my charge card. I get an email. I click on the URL and then on the page, I click on “Reactivate Account.” The page “Inactive Account” with pink banner appears. I click on “Continue” blue box. It goes back to “Charge Methods.” [My card on your files expires 09/2029]. And the loop starts all over again. Please advise how to reactivate the seller account for UbiCaritasPress.
You currently have limited access to Amazon selling services.
Your account has been deactivated due to inactivity. In order to reactivate your account, we need to re-verify your identity. You will need the following documents to complete the re-verification.
Information about your business, if applicable
1 government issued photo ID
1 bank account statement or credit card statement
Business license, if applicable.
Please provide the following information to gain complete access Reactivate Account.
Cannot reactivate account
I need a solution ASAP.
A buyer entered an order Mon 09/09/24.
I am trying to reactivate my seller account.
I confirmed my charge card. I get an email. I click on the URL and then on the page, I click on “Reactivate Account.” The page “Inactive Account” with pink banner appears. I click on “Continue” blue box. It goes back to “Charge Methods.” [My card on your files expires 09/2029]. And the loop starts all over again. Please advise how to reactivate the seller account for UbiCaritasPress.
You currently have limited access to Amazon selling services.
Your account has been deactivated due to inactivity. In order to reactivate your account, we need to re-verify your identity. You will need the following documents to complete the re-verification.
Information about your business, if applicable
1 government issued photo ID
1 bank account statement or credit card statement
Business license, if applicable.
Please provide the following information to gain complete access Reactivate Account.
8 replies
8 replies
Seller_OvL8C4BJWiuS9
Are you using a valid credit card and not a debit card? How can an order some through on a deactivated account?
CR_Amazon
Hello there @Seller_bDxeEGPMR9s76
My name is CR and wanted to hop in here to see if I could provide you with some information. It appears you have a lot of unread performance notifications with the most recent one being yesterday, 9/12/2024. Please review the most recent performance notification that has the appropriate link to go through you remaining verifications.
I will not have anything further to add here outside of what is shared in that performance notification. Please do make sure to regularly check your performance notifications as this is where important information and updates are shared with you.
CR_Amazon
Seller_OvL8C4BJWiuS9
Are you using a valid credit card and not a debit card? How can an order some through on a deactivated account?
Seller_OvL8C4BJWiuS9
Are you using a valid credit card and not a debit card? How can an order some through on a deactivated account?
CR_Amazon
Hello there @Seller_bDxeEGPMR9s76
My name is CR and wanted to hop in here to see if I could provide you with some information. It appears you have a lot of unread performance notifications with the most recent one being yesterday, 9/12/2024. Please review the most recent performance notification that has the appropriate link to go through you remaining verifications.
I will not have anything further to add here outside of what is shared in that performance notification. Please do make sure to regularly check your performance notifications as this is where important information and updates are shared with you.
CR_Amazon
CR_Amazon
Hello there @Seller_bDxeEGPMR9s76
My name is CR and wanted to hop in here to see if I could provide you with some information. It appears you have a lot of unread performance notifications with the most recent one being yesterday, 9/12/2024. Please review the most recent performance notification that has the appropriate link to go through you remaining verifications.
I will not have anything further to add here outside of what is shared in that performance notification. Please do make sure to regularly check your performance notifications as this is where important information and updates are shared with you.
CR_Amazon
