I Have Not Received A Payment

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Seller_Z1tsU7bGwXNpH

I Have Not Received A Payment

Hello It has been a over a month and 3 payment settlements have went by and I have yet to receive anything. I have reached out to support but I think I am speaking to an AI or something because they kept saying things that did not make any sense and then went into something I knew nothing about with a product. I just want to know when I will be paid out as I cannot by my inventory or shipping material without money. I see money in my reserve but I am not getting any of it. My account is healthy and nothing is wrong. Even where it says I had a net amount when there was something there it would decrease every time I got an order all the way down to $0. I am confused on how this is going and need someone to explain this to me or look into my issue. Please see case id: 16855252961 Thank you for your time.

@CR_Amazonor @Micah_Amazon

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Topher_Amazon

Hi @Seller_Z1tsU7bGwXNpH, I'm sorry to read about these frustrations,

Can you share what you see when you use the Why didn't I get paid? help page? This would be the first place to start.

Regards,

Topher

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