Inaccurate and misleadng AI review summary - holy cow thanks Amazon
The following review summary about a body spray has been posted on my listings.
1. It is not a skin moisturizer, it is a scented body spray
2. not one review mentions the size of the bottle or anything at all about "the mist"
3. there are 2 reviews from 2 years ago and one review from last year about sprayers being broken. 3 out of 283. One of them is from a customer who has literally bought hundreds of dollars of product since then, so this comment is not intelligent at all.
3. there are plenty of GREAT reviews about the fragrances. There are a couple of scents where people are polarized. This summary shows the same on ALL the scents. NOT INTELLIGENT!!!!!
Thanks for throwing up YET ANOTHER barrier to success for my business Amazon. Summarizing every negative opinion about a product is a GREAT way to boost sales. I want to go to the marketing school that the genius who came up with this strategy went to.
1 reply
Seller_kWzASERYhgus6
Here is some intelligence Amazon.
3148 units sold in 2 years. There 88 3 star or lower (2.8%) with only 33 having actual reviews written (1%) and the VAST MAJORITY of those are on a couple of scents and express PERSONAL PREFERENCES not quality issues.
How about upgrading the review system to reflect the ENTIRE PICTURE instead of this oversimplified skewed toward the negative perspective? Computers are only as intelligent as the people who direct them.
