Amazon's returns policy allows most items to be returned for a refund or replacement within 30 days of the estimated delivery date.

However, some products are non-returnable, including perishables, products that may pose potential health and safety risks once sold, products with shipping restrictions, and customized products. You can see more examples on this buyer-facing help page: Items that You Can't Return

The product's listing page will let buyers know before purchasing if it is not eligible for return. Such non-returnable items may still qualify for refunds or replacements if they are delivered to the buyer damaged or defective.

Seller Help: Seller-fulfilled returns, refunds, cancellations, and claims

For non-returnable items, do the following:

• Verify the item's returnability status on the product detail page.
• Process returnless refunds or replacements when appropriate.

Please Note: Buyers cannot initiate return requests for non-returnable items through the online returns center. On the Buyer-Facing Help Page: Amazon Return Policy, buyers are instructed: "In the unlikely event that a non-returnable item arrives damaged, defective, or materially different from what was ordered, please contact Customer Service."