Ancient Amazonese Secret
It is not particularly-widely understood in our Seller Community that whenever one creates an SoA (‘Amazonese’ for “Selling on Amazon” aka 3P Seller aka Seller Central) Account, Amazon automatically created an associated Buyer Account (link) .
It is also not particularly-widely understood in our Seller Community - primarily, because Amazon keeps pretty ‘mum’ on the subject, in terms of documentation - that said associated Buyer Account is considered by Amazon to be ‘Primary,’ while the SoA Account itself is considered to be ‘Secondary.’
As such, it is not particularly unusual for Amazon’s automated mechanisms to override data entered on the Seller-side with data it considers to be authoritative over on the Buyer-side - or to simply prevent Seller-side changes to be recognized as authoritative.
This is one of the reasons why the seasoned & savvy forum veterans have for so many years recommended, in providing the sage advice upon which the rest of us depend, that any fundamental changes in regards to credentialing, Charge Method Manager, and the like should FIRST be made on the Buyer-side - and in many cases, being willing to wait for 24+ to 72+ hours before making the same change on the Seller-side of things.
Seller_cu1Lr54OxusWw
Great post @Dogtamer
Just to add a few links to make things easier to find.
Next, just to pull the “Deposit Method” together in one post.
While there is not specifically a “Deposit Method” for the buyer side you can add your bank account there as mentioned by @MMKK.
Once you add it there it’s an easy switch on the seller side.
Same with your Credit Cards.
24 replies
Seller_Hi7wbO2Kbo6bl
Yes. Someone recommended once about changing deposit method first on buyer side. My response was that there was no deposit method on buyer side.
Ha! Yes there is.
My own experience is what leads me to always recommend changing credit card first on buyer side. They make it easy on that side. And extremely difficult on seller side. At least that’s how it was at the time I had to replace my card.
Seller_LDiiEqAxHwPZi
We have been having issues with changing our deposit account for going on two weeks now. Seller Support has been… less than helpful, and you may have just saved our bacon. THANK YOU @Dogtamer!!!
Seller_wTgwf7Qu931Jl
Thank you for this info! And also thank you for making me think about the Calgon commercial. I bet they’d never make a commercial like that today!
Seller_3N7yVnTXPzLkL
Let me offer this little known observation.
Amazon will use a credit card which is valid on the buyer side, if the credit card on the seller side is expired or invalid. Even keeping a seller account active.
Seller_vF4p93YVT9w2a
I don’t think even Amazon understands the complexity that this seller/buyer linked account has caused.
Many years ago I decided to expand into the UK, and made a UK seller account. A year or so later, Amazon tells me to upgrade my US account into a “Global Selling Account” and merged my UK and US marketplace under my US login. However, my UK “primary account”, meaning the account that controls bank accounts, etc, is still tied under my UK seller account login. The only issue? That login no longer exists according to Amazon. When I try to login, it says “no associated seller account found”… but in my UK marketplace settings, it still shows that UK account as the “primary user”.
After months of back and forth with support, Launchpad/SAS escalation, the only conclusion they have come up with is that this is some bug wherein the global marketplace account got rid of the UK seller account, and the original UK seller login email address is now only a “buyer” account, and that because of that, the system doesn’t recognize it as a “seller” account but will let you try to login only telling you no seller account exists under that login… but that non-existent account is still somehow the “primary account”? Confused? So am I.
So I guess I can never change any admin settings in the UK marketplace like bank accounts, etc or I’m screwed… because I literally don’t have access to my “primary account” in the UK. Nobody at Amazon can help me on this issue because they don’t even understand the bug they caused lol.
Seller_oF5HB95OyJK1x
Thank you for this post! I’ve been putting off changing our bank account due to the many horror stories appearing here.
I would have done it wrong.
You are a Hero of the Forum
Seller_JFHcOi6zlrD4s
Thanks so much Dogtamer … and especially Thanks for not using too many big words that challenge my 8th grade, newspaper reading, vocabulary …lol.
This an Excellent & valuable pro tip.
You rock.
Seller_2fm1o1Wnguk8D
Thanks @Dogtamer!
It’s a pretty wild coincidence that your title referenced that commercial after I was just thinking about it earlier this week, for the first time in many years, and discussing with my crew the fact that it’s the type of commercial that would never be made today. “We need more Calgon!” 
Seller_n4shC9EMd3XuA
This is awesome information @Dogtamer ! GJ.
And BTW I remember that commercial from way back when.
"How do you get your shirts so clean Mr. Lee?"
Although innocent and funny a commercial like that couldn’t exist in this day and age!
Ancient Amazonese Secret
It is not particularly-widely understood in our Seller Community that whenever one creates an SoA (‘Amazonese’ for “Selling on Amazon” aka 3P Seller aka Seller Central) Account, Amazon automatically created an associated Buyer Account (link) .
It is also not particularly-widely understood in our Seller Community - primarily, because Amazon keeps pretty ‘mum’ on the subject, in terms of documentation - that said associated Buyer Account is considered by Amazon to be ‘Primary,’ while the SoA Account itself is considered to be ‘Secondary.’
As such, it is not particularly unusual for Amazon’s automated mechanisms to override data entered on the Seller-side with data it considers to be authoritative over on the Buyer-side - or to simply prevent Seller-side changes to be recognized as authoritative.
This is one of the reasons why the seasoned & savvy forum veterans have for so many years recommended, in providing the sage advice upon which the rest of us depend, that any fundamental changes in regards to credentialing, Charge Method Manager, and the like should FIRST be made on the Buyer-side - and in many cases, being willing to wait for 24+ to 72+ hours before making the same change on the Seller-side of things.
Ancient Amazonese Secret
It is not particularly-widely understood in our Seller Community that whenever one creates an SoA (‘Amazonese’ for “Selling on Amazon” aka 3P Seller aka Seller Central) Account, Amazon automatically created an associated Buyer Account (link) .
It is also not particularly-widely understood in our Seller Community - primarily, because Amazon keeps pretty ‘mum’ on the subject, in terms of documentation - that said associated Buyer Account is considered by Amazon to be ‘Primary,’ while the SoA Account itself is considered to be ‘Secondary.’
As such, it is not particularly unusual for Amazon’s automated mechanisms to override data entered on the Seller-side with data it considers to be authoritative over on the Buyer-side - or to simply prevent Seller-side changes to be recognized as authoritative.
This is one of the reasons why the seasoned & savvy forum veterans have for so many years recommended, in providing the sage advice upon which the rest of us depend, that any fundamental changes in regards to credentialing, Charge Method Manager, and the like should FIRST be made on the Buyer-side - and in many cases, being willing to wait for 24+ to 72+ hours before making the same change on the Seller-side of things.
Seller_cu1Lr54OxusWw
Great post @Dogtamer
Just to add a few links to make things easier to find.
Next, just to pull the “Deposit Method” together in one post.
While there is not specifically a “Deposit Method” for the buyer side you can add your bank account there as mentioned by @MMKK.
Once you add it there it’s an easy switch on the seller side.
Same with your Credit Cards.
Seller_cu1Lr54OxusWw
Great post @Dogtamer
Just to add a few links to make things easier to find.
Next, just to pull the “Deposit Method” together in one post.
While there is not specifically a “Deposit Method” for the buyer side you can add your bank account there as mentioned by @MMKK.
Once you add it there it’s an easy switch on the seller side.
Same with your Credit Cards.
Seller_cu1Lr54OxusWw
Great post @Dogtamer
Just to add a few links to make things easier to find.
Next, just to pull the “Deposit Method” together in one post.
While there is not specifically a “Deposit Method” for the buyer side you can add your bank account there as mentioned by @MMKK.
Once you add it there it’s an easy switch on the seller side.
Same with your Credit Cards.
24 replies
24 replies
Seller_Hi7wbO2Kbo6bl
Yes. Someone recommended once about changing deposit method first on buyer side. My response was that there was no deposit method on buyer side.
Ha! Yes there is.
My own experience is what leads me to always recommend changing credit card first on buyer side. They make it easy on that side. And extremely difficult on seller side. At least that’s how it was at the time I had to replace my card.
Seller_LDiiEqAxHwPZi
We have been having issues with changing our deposit account for going on two weeks now. Seller Support has been… less than helpful, and you may have just saved our bacon. THANK YOU @Dogtamer!!!
Seller_wTgwf7Qu931Jl
Thank you for this info! And also thank you for making me think about the Calgon commercial. I bet they’d never make a commercial like that today!
Seller_3N7yVnTXPzLkL
Let me offer this little known observation.
Amazon will use a credit card which is valid on the buyer side, if the credit card on the seller side is expired or invalid. Even keeping a seller account active.
Seller_vF4p93YVT9w2a
I don’t think even Amazon understands the complexity that this seller/buyer linked account has caused.
Many years ago I decided to expand into the UK, and made a UK seller account. A year or so later, Amazon tells me to upgrade my US account into a “Global Selling Account” and merged my UK and US marketplace under my US login. However, my UK “primary account”, meaning the account that controls bank accounts, etc, is still tied under my UK seller account login. The only issue? That login no longer exists according to Amazon. When I try to login, it says “no associated seller account found”… but in my UK marketplace settings, it still shows that UK account as the “primary user”.
After months of back and forth with support, Launchpad/SAS escalation, the only conclusion they have come up with is that this is some bug wherein the global marketplace account got rid of the UK seller account, and the original UK seller login email address is now only a “buyer” account, and that because of that, the system doesn’t recognize it as a “seller” account but will let you try to login only telling you no seller account exists under that login… but that non-existent account is still somehow the “primary account”? Confused? So am I.
So I guess I can never change any admin settings in the UK marketplace like bank accounts, etc or I’m screwed… because I literally don’t have access to my “primary account” in the UK. Nobody at Amazon can help me on this issue because they don’t even understand the bug they caused lol.
Seller_oF5HB95OyJK1x
Thank you for this post! I’ve been putting off changing our bank account due to the many horror stories appearing here.
I would have done it wrong.
You are a Hero of the Forum
Seller_JFHcOi6zlrD4s
Thanks so much Dogtamer … and especially Thanks for not using too many big words that challenge my 8th grade, newspaper reading, vocabulary …lol.
This an Excellent & valuable pro tip.
You rock.
Seller_2fm1o1Wnguk8D
Thanks @Dogtamer!
It’s a pretty wild coincidence that your title referenced that commercial after I was just thinking about it earlier this week, for the first time in many years, and discussing with my crew the fact that it’s the type of commercial that would never be made today. “We need more Calgon!”
Seller_n4shC9EMd3XuA
This is awesome information @Dogtamer ! GJ.
And BTW I remember that commercial from way back when.
"How do you get your shirts so clean Mr. Lee?"
Although innocent and funny a commercial like that couldn’t exist in this day and age!
Seller_Hi7wbO2Kbo6bl
Yes. Someone recommended once about changing deposit method first on buyer side. My response was that there was no deposit method on buyer side.
Ha! Yes there is.
My own experience is what leads me to always recommend changing credit card first on buyer side. They make it easy on that side. And extremely difficult on seller side. At least that’s how it was at the time I had to replace my card.
Seller_Hi7wbO2Kbo6bl
Yes. Someone recommended once about changing deposit method first on buyer side. My response was that there was no deposit method on buyer side.
Ha! Yes there is.
My own experience is what leads me to always recommend changing credit card first on buyer side. They make it easy on that side. And extremely difficult on seller side. At least that’s how it was at the time I had to replace my card.
Seller_LDiiEqAxHwPZi
We have been having issues with changing our deposit account for going on two weeks now. Seller Support has been… less than helpful, and you may have just saved our bacon. THANK YOU @Dogtamer!!!
Seller_LDiiEqAxHwPZi
We have been having issues with changing our deposit account for going on two weeks now. Seller Support has been… less than helpful, and you may have just saved our bacon. THANK YOU @Dogtamer!!!
Seller_wTgwf7Qu931Jl
Thank you for this info! And also thank you for making me think about the Calgon commercial. I bet they’d never make a commercial like that today!
Seller_wTgwf7Qu931Jl
Thank you for this info! And also thank you for making me think about the Calgon commercial. I bet they’d never make a commercial like that today!
Seller_3N7yVnTXPzLkL
Let me offer this little known observation.
Amazon will use a credit card which is valid on the buyer side, if the credit card on the seller side is expired or invalid. Even keeping a seller account active.
Seller_3N7yVnTXPzLkL
Let me offer this little known observation.
Amazon will use a credit card which is valid on the buyer side, if the credit card on the seller side is expired or invalid. Even keeping a seller account active.
Seller_vF4p93YVT9w2a
I don’t think even Amazon understands the complexity that this seller/buyer linked account has caused.
Many years ago I decided to expand into the UK, and made a UK seller account. A year or so later, Amazon tells me to upgrade my US account into a “Global Selling Account” and merged my UK and US marketplace under my US login. However, my UK “primary account”, meaning the account that controls bank accounts, etc, is still tied under my UK seller account login. The only issue? That login no longer exists according to Amazon. When I try to login, it says “no associated seller account found”… but in my UK marketplace settings, it still shows that UK account as the “primary user”.
After months of back and forth with support, Launchpad/SAS escalation, the only conclusion they have come up with is that this is some bug wherein the global marketplace account got rid of the UK seller account, and the original UK seller login email address is now only a “buyer” account, and that because of that, the system doesn’t recognize it as a “seller” account but will let you try to login only telling you no seller account exists under that login… but that non-existent account is still somehow the “primary account”? Confused? So am I.
So I guess I can never change any admin settings in the UK marketplace like bank accounts, etc or I’m screwed… because I literally don’t have access to my “primary account” in the UK. Nobody at Amazon can help me on this issue because they don’t even understand the bug they caused lol.
Seller_vF4p93YVT9w2a
I don’t think even Amazon understands the complexity that this seller/buyer linked account has caused.
Many years ago I decided to expand into the UK, and made a UK seller account. A year or so later, Amazon tells me to upgrade my US account into a “Global Selling Account” and merged my UK and US marketplace under my US login. However, my UK “primary account”, meaning the account that controls bank accounts, etc, is still tied under my UK seller account login. The only issue? That login no longer exists according to Amazon. When I try to login, it says “no associated seller account found”… but in my UK marketplace settings, it still shows that UK account as the “primary user”.
After months of back and forth with support, Launchpad/SAS escalation, the only conclusion they have come up with is that this is some bug wherein the global marketplace account got rid of the UK seller account, and the original UK seller login email address is now only a “buyer” account, and that because of that, the system doesn’t recognize it as a “seller” account but will let you try to login only telling you no seller account exists under that login… but that non-existent account is still somehow the “primary account”? Confused? So am I.
So I guess I can never change any admin settings in the UK marketplace like bank accounts, etc or I’m screwed… because I literally don’t have access to my “primary account” in the UK. Nobody at Amazon can help me on this issue because they don’t even understand the bug they caused lol.
Seller_oF5HB95OyJK1x
Thank you for this post! I’ve been putting off changing our bank account due to the many horror stories appearing here.
I would have done it wrong.
You are a Hero of the Forum
Seller_oF5HB95OyJK1x
Thank you for this post! I’ve been putting off changing our bank account due to the many horror stories appearing here.
I would have done it wrong.
You are a Hero of the Forum
Seller_JFHcOi6zlrD4s
Thanks so much Dogtamer … and especially Thanks for not using too many big words that challenge my 8th grade, newspaper reading, vocabulary …lol.
This an Excellent & valuable pro tip.
You rock.
Seller_JFHcOi6zlrD4s
Thanks so much Dogtamer … and especially Thanks for not using too many big words that challenge my 8th grade, newspaper reading, vocabulary …lol.
This an Excellent & valuable pro tip.
You rock.
Seller_2fm1o1Wnguk8D
Thanks @Dogtamer!
It’s a pretty wild coincidence that your title referenced that commercial after I was just thinking about it earlier this week, for the first time in many years, and discussing with my crew the fact that it’s the type of commercial that would never be made today. “We need more Calgon!”
Seller_2fm1o1Wnguk8D
Thanks @Dogtamer!
It’s a pretty wild coincidence that your title referenced that commercial after I was just thinking about it earlier this week, for the first time in many years, and discussing with my crew the fact that it’s the type of commercial that would never be made today. “We need more Calgon!”
Seller_n4shC9EMd3XuA
This is awesome information @Dogtamer ! GJ.
And BTW I remember that commercial from way back when.
"How do you get your shirts so clean Mr. Lee?"
Although innocent and funny a commercial like that couldn’t exist in this day and age!
Seller_n4shC9EMd3XuA
This is awesome information @Dogtamer ! GJ.
And BTW I remember that commercial from way back when.
"How do you get your shirts so clean Mr. Lee?"
Although innocent and funny a commercial like that couldn’t exist in this day and age!
