All of my funds in reserve at the account level
All of my funds are in reserve at the account level for over five months.
My account got checked by account health team and seller support team and there has been no issue with the account. Everything is normal with the account. I contacted seller support times and times, but end at forward emails and no response from Amazon yet. Please tell me why it was blocked. I need money to make the payment. Who can help me?
12 replies
Seller_wmaSZDMYpfVdl
@CR_Amazon @Steve_Amazon @Quincy_Amazon @Micah_Amazon
CR_Amazon
@Seller_wmaSZDMYpfVdl
Hello there, my name is CR and wanted to hop in here to see if I could assist in getting you additional details here. You are usually communicated with via your performance notifications the reason for funds being held. Have you made sure to review all of these dating back to when payments stopped?
It sounds like you have reached out to Seller Support on this? If so, would you mind sharing your most recent case #'s you've opened for this issue (within the last 30 days)? I'd be happy to take a further look there and review any correspondence provided to this point.
I'll hang tight here for your reply.
CR_Amazon
