We are currently facing an issue on the Swedish site that requires your assistance in order cancellation. Due to a pricing synchronization error with my product on BIL price, a product priced at 200 euros was mistakenly synchronized to a price of 200 SEK, resulting in the sale of the order. This pricing error has caused us a loss of tens of thousands of euros.
We have encountered issues with our goods, which prevents us from shipping the products to our customers.
We kindly request your assistance in canceling the order.
Please help me to cancel the order.
Thank you
Did you ever get a resolution? We had the same thing happening here.