Your deposit method is missing, invalid, or not assigned
Hello, I already verify my bank account for my north america marketplace. Got an email "We successfully verified your bank account information", but I still having this alert "Your deposit method is missing, invalid, or not assigned" and "Your account is at risk of deactivation".
The new bank account is assigned to the Canadian .ca marketplace and even received disbursement, but for the American marketplace .com it didn't update. The Assign button is still there.
I guess it is something related to the INFORM Consumers Act, becase it show "Bank Account (In progress)", but I'm not sure if I can do something else and if that is normal.
Your deposit method is missing, invalid, or not assigned
Hello, I already verify my bank account for my north america marketplace. Got an email "We successfully verified your bank account information", but I still having this alert "Your deposit method is missing, invalid, or not assigned" and "Your account is at risk of deactivation".
The new bank account is assigned to the Canadian .ca marketplace and even received disbursement, but for the American marketplace .com it didn't update. The Assign button is still there.
I guess it is something related to the INFORM Consumers Act, becase it show "Bank Account (In progress)", but I'm not sure if I can do something else and if that is normal.
16 replies
Seller_rI7BZIczK8iAC
It is still there because you have to click on it!
Micah_Amazon
Hello @Seller_Wo5bR8TXlS3vE,
Thank you for reaching out. My apologies on the frustration of the Inform Act. Would you please share the most recent seller support case ID with me regarding this issue?
I would like to review and get this escalated directly to our specialist to help resolve.
Looking forward to your response.
Cheers,
Micah
Stevie_Amazon
Hey there @Seller_Wo5bR8TXlS3vE,
Thank you so much for your patience while I work to engage with you here! I do hope this finds you well.
The new bank account is assigned to the Canadian .ca marketplace and even received disbursement, but for the American marketplace .com it didn't update. The Assign button is still there.
I guess it is something related to the INFORM Consumers Act, becase it show "Bank Account (In progress)", but I'm not sure if I can do something else and if that is normal.
I understand you have questions regarding the bank account verification process for compliance with the INFORM Consumers Act.
Are you logging in and attempting to update this information via the primary user? There have been sellers who are unable to assign the deposit method due to being a secondary user on the account.
Please do not hesitate to let me know if you need further assistance in this matter if the primary user is unable to update this information.
All the best,
Stevie.
Your deposit method is missing, invalid, or not assigned
Hello, I already verify my bank account for my north america marketplace. Got an email "We successfully verified your bank account information", but I still having this alert "Your deposit method is missing, invalid, or not assigned" and "Your account is at risk of deactivation".
The new bank account is assigned to the Canadian .ca marketplace and even received disbursement, but for the American marketplace .com it didn't update. The Assign button is still there.
I guess it is something related to the INFORM Consumers Act, becase it show "Bank Account (In progress)", but I'm not sure if I can do something else and if that is normal.
Your deposit method is missing, invalid, or not assigned
Hello, I already verify my bank account for my north america marketplace. Got an email "We successfully verified your bank account information", but I still having this alert "Your deposit method is missing, invalid, or not assigned" and "Your account is at risk of deactivation".
The new bank account is assigned to the Canadian .ca marketplace and even received disbursement, but for the American marketplace .com it didn't update. The Assign button is still there.
I guess it is something related to the INFORM Consumers Act, becase it show "Bank Account (In progress)", but I'm not sure if I can do something else and if that is normal.
Your deposit method is missing, invalid, or not assigned
Hello, I already verify my bank account for my north america marketplace. Got an email "We successfully verified your bank account information", but I still having this alert "Your deposit method is missing, invalid, or not assigned" and "Your account is at risk of deactivation".
The new bank account is assigned to the Canadian .ca marketplace and even received disbursement, but for the American marketplace .com it didn't update. The Assign button is still there.
I guess it is something related to the INFORM Consumers Act, becase it show "Bank Account (In progress)", but I'm not sure if I can do something else and if that is normal.
16 replies
16 replies
Seller_rI7BZIczK8iAC
It is still there because you have to click on it!
Micah_Amazon
Hello @Seller_Wo5bR8TXlS3vE,
Thank you for reaching out. My apologies on the frustration of the Inform Act. Would you please share the most recent seller support case ID with me regarding this issue?
I would like to review and get this escalated directly to our specialist to help resolve.
Looking forward to your response.
Cheers,
Micah
Stevie_Amazon
Hey there @Seller_Wo5bR8TXlS3vE,
Thank you so much for your patience while I work to engage with you here! I do hope this finds you well.
The new bank account is assigned to the Canadian .ca marketplace and even received disbursement, but for the American marketplace .com it didn't update. The Assign button is still there.
I guess it is something related to the INFORM Consumers Act, becase it show "Bank Account (In progress)", but I'm not sure if I can do something else and if that is normal.
I understand you have questions regarding the bank account verification process for compliance with the INFORM Consumers Act.
Are you logging in and attempting to update this information via the primary user? There have been sellers who are unable to assign the deposit method due to being a secondary user on the account.
Please do not hesitate to let me know if you need further assistance in this matter if the primary user is unable to update this information.
All the best,
Stevie.
Seller_rI7BZIczK8iAC
It is still there because you have to click on it!
Seller_rI7BZIczK8iAC
It is still there because you have to click on it!
Micah_Amazon
Hello @Seller_Wo5bR8TXlS3vE,
Thank you for reaching out. My apologies on the frustration of the Inform Act. Would you please share the most recent seller support case ID with me regarding this issue?
I would like to review and get this escalated directly to our specialist to help resolve.
Looking forward to your response.
Cheers,
Micah
Micah_Amazon
Hello @Seller_Wo5bR8TXlS3vE,
Thank you for reaching out. My apologies on the frustration of the Inform Act. Would you please share the most recent seller support case ID with me regarding this issue?
I would like to review and get this escalated directly to our specialist to help resolve.
Looking forward to your response.
Cheers,
Micah
Stevie_Amazon
Hey there @Seller_Wo5bR8TXlS3vE,
Thank you so much for your patience while I work to engage with you here! I do hope this finds you well.
The new bank account is assigned to the Canadian .ca marketplace and even received disbursement, but for the American marketplace .com it didn't update. The Assign button is still there.
I guess it is something related to the INFORM Consumers Act, becase it show "Bank Account (In progress)", but I'm not sure if I can do something else and if that is normal.
I understand you have questions regarding the bank account verification process for compliance with the INFORM Consumers Act.
Are you logging in and attempting to update this information via the primary user? There have been sellers who are unable to assign the deposit method due to being a secondary user on the account.
Please do not hesitate to let me know if you need further assistance in this matter if the primary user is unable to update this information.
All the best,
Stevie.
Stevie_Amazon
Hey there @Seller_Wo5bR8TXlS3vE,
Thank you so much for your patience while I work to engage with you here! I do hope this finds you well.
The new bank account is assigned to the Canadian .ca marketplace and even received disbursement, but for the American marketplace .com it didn't update. The Assign button is still there.
I guess it is something related to the INFORM Consumers Act, becase it show "Bank Account (In progress)", but I'm not sure if I can do something else and if that is normal.
I understand you have questions regarding the bank account verification process for compliance with the INFORM Consumers Act.
Are you logging in and attempting to update this information via the primary user? There have been sellers who are unable to assign the deposit method due to being a secondary user on the account.
Please do not hesitate to let me know if you need further assistance in this matter if the primary user is unable to update this information.
All the best,
Stevie.
